Geralyn Topper
Okeana,OH
Summary
Adept at managing and safeguarding sensitive medical records, my tenure at Mercy West Hospital showcases a proven track record of excellence, notably retaining an Excellent Rating from the State of Ohio Health Dept. for Birth Certificate data entry. Skilled in EPIC systems and fostering effective communication, I excel in streamlining processes and enhancing patient confidentiality.
Overview
11
11
years of professional experience
Work History
Birth Registrar, Mercy West Family Birthing Center
Mercy West Hospital
01.2018 - Current
- Retained an Excellent Rating since 2018 from the State of Ohio Health Dept. for Birth Certificate data entry.
- Completed and Notarized Affidavits for single parents.
- Reviewed charts for any incomplete information.
- Reviewed charges and chart documents necessary for billing.
- Ran Quarterly Reports for errors in data entry relating to ODH Hearing Screens and Critical Congenital Heart Disease.
Release of Information Specialist
Mercy West Hospital
05.2016 - 01.2018
- Gathered and released chart documents for legal requests and medical facility requests for information.
- Provided training and guidance to new Release of Information Specialists.
- Facilitated communication between medical providers, patients, and legal teams to ensure accurate and timely release of information.
Denials Specialist
Mercy West Hospital
10.2013 - 05.2016
- Improved claim denial resolution by thoroughly researching charts and identifying missing information to resolve billing denial.
- Contacted Physicians to request documents needed or missing information for billing purposes.
- Scanned and indexed documents to correct patient charts.
Education
High School Diploma -
McAuley High School
Cincinnati, OHSkills
- Thorough knowledge of EPIC systems
- Records management
- Notary of the State of Ohio
- Maintaining documents and records
- Effective communication
- Patient confidentiality
Timeline
Birth Registrar, Mercy West Family Birthing Center
Mercy West Hospital
01.2018 - Current
Release of Information Specialist
Mercy West Hospital
05.2016 - 01.2018
Denials Specialist
Mercy West Hospital
10.2013 - 05.2016
High School Diploma -
McAuley High School
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