Geralyn Topper
Okeana,OH
Summary
Adept at managing and safeguarding sensitive medical records, my tenure at Mercy West Hospital showcases a proven track record of excellence, notably retaining an Excellent Rating from the State of Ohio Health Dept. for Birth Certificate data entry. Skilled in EPIC systems and fostering effective communication, I excel in streamlining processes and enhancing patient confidentiality.
Overview
11
11
years of professional experience
Work History
Birth Registrar, Mercy West Family Birthing Center
Mercy West Hospital
3300 Mercy Health Blvd, Cincinnati, OH 45211
01.2018 - Current
- Retained an Excellent Rating since 2018 from the State of Ohio Health Dept. for Birth Certificate data entry.
- Completed and Notarized Affidavits for single parents.
- Reviewed charts for any incomplete information.
- Reviewed charges and chart documents necessary for billing.
- Ran Quarterly Reports for errors in data entry relating to ODH Hearing Screens and Critical Congenital Heart Disease.
Release of Information Specialist
Mercy West Hospital
3300 Mercy Health Blvd., Cincinnati, OH 45211
05.2016 - 01.2018
- Gathered and released chart documents for legal requests and medical facility requests for information.
- Provided training and guidance to new Release of Information Specialists.
- Facilitated communication between medical providers, patients, and legal teams to ensure accurate and timely release of information.
Denials Specialist
Mercy West Hospital
3300 Mercy Health Blvd., Cincinnati, OH 45211
10.2013 - 05.2016
- Improved claim denial resolution by thoroughly researching charts and identifying missing information to resolve billing denial.
- Contacted Physicians to request documents needed or missing information for billing purposes.
- Scanned and indexed documents to correct patient charts.
Education
High School Diploma -
McAuley High School
Cincinnati, OHSkills
- Thorough knowledge of EPIC systems
- Records management
- Notary of the State of Ohio
- Maintaining documents and records
- Effective communication
- Patient confidentiality
Timeline
Birth Registrar, Mercy West Family Birthing Center
Mercy West Hospital
01.2018 - Current
Release of Information Specialist
Mercy West Hospital
05.2016 - 01.2018
Denials Specialist
Mercy West Hospital
10.2013 - 05.2016
High School Diploma -
McAuley High School