Gerard Atkinson

• Maintained a positive work environment that promoted collaboration between team members.
• Provided coaching and feedback on employee performance, encouraging professional development.
• Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
• Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
• Ensured compliance with all safety regulations in the workplace.
• Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
• Facilitated team meetings to discuss targets, strategies, and address any issues.
• Negotiated with vendors and suppliers to secure favorable terms and improve bottom-line results.
• Implemented strategic plans to enhance team performance and productivity.
• Motivated team members through recognition programs and performance-based incentives.
• Assessed market trends and competitor strategies to inform team direction and focus.
• Championed the adoption of new technologies to improve team productivity and service delivery.
• Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
• Monitored team workload to prevent burnout and ensure equitable task distribution.
• Allocated resources effectively to ensure project completion within deadlines and budget.
• Maintained open lines of communication with senior management, reporting team progress and challenges.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Maintained positive working relationship with fellow staff and management.
• Resolves issues relating to case cart building, back orders, and/or new products by partnering with direct leadership.
• Oversees the daily activity related to Asset Inventories in conjunction with management, ensuring efficiency and maintaining an accurate inventory value and count at all times.
• 
  

This function entails both the physical handling of the items and the utilization of automated systems employed to maintain corporate assets. Works in all areas of supply distribution including general operating room case cart building, customer service, receipt verification, put-away, data entry, replenishment, and par level review. Oversees the daily activity related to Asset Inventories in conjunction with management, ensuring efficiency and maintaining an accurate inventory value and count at all times.

• Guides staff to ensure maximum productivity and effectiveness in accordance with departmental standards and procedures.

• Resolves issues relating to case cart building, back orders, and/or new products in conjunction with Materials Management staff.

• Maintains tight security over inventory and assures only authorized staff has access to inventory records. Declares adequate supervision to maintain security is available every day.

• Works with Procurement staff to ensure data integrity regarding inventory items.

• Ensures effective communication is carried out between materials management staff, to ensure timely response to customer needs.

Ensures an adequate inventory of managed assets as necessary to meet customer needs. Performs physical assessment of replenishment requirements, calculating and preparing orders for re-supply

• Assume the administrative authority, responsibility, and accountability of supervising the housekeeping department
• Supervise the day-to-day housekeeping functions of assigned personnel
• Assist the director in setting housekeeping standards
• Assist in developing procedures for performing daily housekeeping tasks
• Assist the director in standardizing the methods in which work is accomplished
• Assist the director in scheduling work assignments, preparing cleaning schedules, etc
• Revise as necessary
• Coordinate daily housekeeping services with nursing service when performing routine cleaning assignments in resident living and/or recreational areas
• Ensure that work/cleaning schedules are followed as closely as practical
• Submit accident/incident reports to the director on the shift in which they occurred.

• Reporting to the Manager of Environmental Care, the Supervisor is responsible for delivering quality and reliable services to the JHH community that includes patients, families, health care providers, researchers, staff and visitors
• The Environmental Care Supervisor is responsible for developing daily priorities to achieve departmental objectives and goals and to support the programmatic and fiscal strategies for the department
• Ensures that performance standards meet the service expectations of a broad client base, monitors productivity, tracks progress and customer satisfaction, and maintains effective communications with clients and stakeholders
• Ensures work quality and performance in compliance with Departmental and Hospital standards, procedures and policies; the collective bargaining agreement; and local, state and federal codes
• Utilizes quality assurance tools effectively to ensure a consistently high level of cleanliness (i.e
• Checklists)
• Provides excellent customer service to patients, families and staff
• Works with staff to improve HCAHPS and Press Ganey scores and strives to meet and surpass Hospital goals for HCAHPS
• Works with staff to ensure consistently high cleanliness scores (i.e
• Dazo) Coordinates the development, implementation, and maintenance of programs, routines and schedules
• Plans, schedules, assigns, directs and supervises the work performed by bargaining unit staff
• Works closely with other Facilities staff members to ensure a well-coordinated provision of environmental services
• Supports safety programs for the continual maintenance of a safe workplace and a safety conscious staff
• Directly supervises staff in the delivery of programs necessary to maintain clean facilities in the most efficient and effective manner
• Participates in the hiring, training, evaluation, and termination of staff as required
• Evaluates and makes recommendations on equipment, supplies and procedures
• Ensures that all activities and programs are accomplished in accordance with statutory requirements and regulatory guidelines
• Performs other related duties as required
• This work is performed under limited supervision.

• Assigns and reviews the work of personnel in the hospital materials distribution center
• During the absence of Inventory Control Manager, the group leader performs supervisory duties or responsibilities up to, but not including, taking disciplinary action
• Engages in receiving, shipping, unpacking, picking, staging, storage, Verification, and monitoring of stock and stock items for hospital member institutions
• Maintains a high standard of accuracy and interacts frequently with the hospital data control system
• Assigns work to hospital personnel engaged in material distribution and ensures that assignments are completed.

• Computerized supply operations
• Inventories/monitors supply levels for assigned patient care units
• Reviews usage data/makes par level adjustments as necessary to ensure adequate supplies and equipment are available for patient care
• Uses computer to format/transmit orders; transports patient care equipment to and from unit
• Familiar with hospital equipment, supplies, and procedures of stocking Pyxis, and utility shelves
• Communicate effectively with medical staff, and other hospital staff to provide comfort and satisfaction for the patient
• Pick-up and cleaning of equipment
• Retrieves patient care equipment from patient care soiled utility rooms for cleaning per schedule
• Cleans inventories/equipment and replenishes emergency, disaster, traction, and crash.

• Provide a variety of environmental, nutritional, clinical support and transportation services
• Communicate effectively with medical staff, patients, visitors, and other hospital staff to provide comfort and satisfaction for the patient
• Familiar with hospital equipment, supplies, and procedures of stocking Pyxis, and utility shelves
• Highly experienced and familiar with the process of transporting all patients including the deceased
• Work with and coordinate my schedule in a team atmosphere to ensure proper shift coverage
• Receive inbound contacts (calls, emails, faxes etc.) from patients and physicians requesting service with JHH.

• Performed a multitude of duties such as sorting packages, loading and preparing trucks for delivery
• Assist drivers with deliveries to ensure proficient quality of services
• Maintained a timed schedule while completing all work duties
• Have general knowledge warehouse terminology.

• Engaged and connected with each customer to provide a positive shopping experience
• Organized and stocked shelves to ensure products are accessible to the customer
• Confidently communicated product features and benefits to the customer while modeling merchandise.

• Engaged and connected with each customer to provide a positive shopping experience
• Organized and stocked shelves to ensure products are accessible to the customer
• Confidently communicated product features and benefits to the customer while modeling merchandise.

• Provide friendly courteous and helpful service to Safeway customers
• Prepared department product for customer purchase and replenish department display cases
• Maintain department sanitation standards including cleaning of counter display case utensils and machinery.