Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Gerard Fennell

Newton,NJ

Summary

Dynamic IT professional with extensive experience at UPS, specializing in computer troubleshooting and system upgrades. Proven ability to enhance operational efficiency through effective collaboration and training. Skilled in computer assembly and maintenance, with a strong focus on achieving results and minimizing downtime. Committed to delivering high-quality technical support and solutions.

Overview

46
46
years of professional experience

Work History

Computer Technician

UPS
Parsippany, NJ
04.1998 - 12.2024
  • Diagnosed and repaired hardware and software issues for various computer systems.
  • Performed regular maintenance and upgrades to ensure optimal system performance.
  • Collaborated with team members to streamline troubleshooting processes and improve efficiency.
  • Trained new technicians on best practices in computer repair and maintenance protocols.
  • Implemented inventory management practices for spare parts, reducing downtime during repairs.
  • Led initiatives to upgrade systems, resulting in improved operational capabilities across facilities.

Network Technician

Alltrans International Group
Wayne, NJ
09.1986 - 03.1998
  • Installed and configured network hardware, ensuring optimal connectivity across multiple sites.
  • Conducted routine maintenance to troubleshoot and resolve network issues swiftly.
  • Monitored network performance, implementing enhancements to improve reliability and efficiency.
  • Collaborated with cross-functional teams to streamline IT support processes and minimize downtime.
  • Led initiatives to upgrade systems and infrastructure, enhancing overall operational capabilities.

Computer Operator

National Community Bank
Maywood, NJ
04.1979 - 04.1985
  • Operated mainframe systems to ensure efficient processing of daily transactions.
  • Monitored system performance, identifying and resolving issues proactively.
  • Collaborated with IT teams to implement software updates and system enhancements.
  • Trained junior staff on operational procedures and equipment usage.

Education

High School Diploma -

Wood Ridge High School
Wood-Ridge, NJ
06-1976

Skills

  • Computer assembly
  • Desktop and laptop installations
  • Computer troubleshooting
  • Installation and repair

Interests

I enjoy reading a good book , especially the Bible

I enjoy going to the Ocean as often as possible, also hiking local trails, a good football game

Also really enjoy our mens Bible study at our Church

Most important with my Faith is spending time with family wife, children and our beautiful grandchildren

Timeline

Computer Technician

UPS
04.1998 - 12.2024

Network Technician

Alltrans International Group
09.1986 - 03.1998

Computer Operator

National Community Bank
04.1979 - 04.1985

High School Diploma -

Wood Ridge High School

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