Alexandria Reid
Statesville,NC
Summary
Highly experienced Contract Specialist with a strong background in legal administration and customer service. With over 9 years of legal administrative experience and 7 years in law enforcement as a Legal Administrative Specialist, I excel at managing contracts, licensures, and facility operations for multi-location organizations. I thrive in fast-paced, high-pressure environments-bringing exceptional skills in de-escalation and a proven track record of regulatory compliance and operational efficiency.
Overview
12
12
years of professional experience
Work History
Contract Specialist
Daymark Recovery Services, Inc.
Salisbury, NC
01.2025 - Current
- Maintain contractor and vendor compliance with North Carolina state laws by monitoring contract and licensure status.
- Manage petty cash flow and expenses for over 40 locations.
- Serve as the UPS administrator, ensuring proper employee access and oversight of all shipping accounts for product logistics.
- Oversee property titles and leases for all 43 facility locations.
- Working with medical insurance companies ensuring Billing codes are correct for client billing.
- Securing contracts with MCO’s, Insurance companies, Physicians and vendors.
Legal Administrative Specialist
Charleston Police Department
Charleston, South Carolina
12.2017 - 06.2023
- Provided comprehensive legal administrative support: maintained case files, managed sensitive documentation, and coordinated communications among departments. Review and maintain officer body camera footage.
- Assisted legal personnel by preparing reports, managing deadlines, and ensuring adherence to legal standards.
Administrative & Customer Service Professional
Various Employers
02.2013 - 12.2017
- Delivered exceptional customer service in high-volume, fast-paced environments with a strong focus on problem-solving and de-escalation.
- Performed essential administrative tasks including data entry, scheduling, and correspondence to support day-to-day operations.
- Scheduling, filing, operating multi switch telephones, client relations
Education
Associate of Science - Paralegal Studies
Bryan & Stratton University
Buffalo, NY08-2027
Skills
- Contract Management
- Legal Administration
- Regulatory Compliance
- Vendor & Facilities Oversight
- UPS System Administration
- Petty Cash & Expense Tracking
- Customer Service & De-escalation
- Microsoft Office Suite & Legal Software
- Customer service
- Document preparation
- Documentation review
- Contracting policies and regulations
Timeline
Contract Specialist
Daymark Recovery Services, Inc.
01.2025 - Current
Legal Administrative Specialist
Charleston Police Department
12.2017 - 06.2023
Administrative & Customer Service Professional
Various Employers
02.2013 - 12.2017
Associate of Science - Paralegal Studies
Bryan & Stratton University
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