Gerard Sewava-Ssenyondo
44 Williamson Drive Brampton,ON
Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
5
5
years of professional experience
Work History
Cleaner
Camp Arowhon
Toronto,ON
08.2023 - 09.2023
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
- Reduced cross-contamination risks through adherence to strict sanitation guidelines in food preparation areas.
- Exceeded client expectations in providing quality services while adhering strictly to deadlines for project completion timelines.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Assisted with event setup and teardown, ensuring clean venue spaces for all attendees.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Restaurant Team Member
Chuck E Cheese
Mississauga, ON
04.2022 - 09.2022
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
- Facilitated smooth handoffs between shifts by communicating pertinent information regarding outstanding tasks or issues requiring immediate attention from incoming team members or managers.
- Consistently met or exceeded sales goals through upselling techniques and genuine product knowledge recommendations.
- Proactively identified opportunities to streamline processes or increase efficiency within the team, leading to improved overall performance and customer satisfaction levels.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Assistant Volunteer Basketball Coach
St.Aidan School
Brampton,ON
09.2018 - 06.2019
- Maintained detailed records of volunteer hours, contributions, and outcomes for accurate reporting and analysis purposes.
- Implemented targeted recruitment strategies to attract specific skill sets needed for specialized projects or initiatives.
- Ensured compliance with all relevant regulations related to volunteer management, including background checks and safety requirements.
- Streamlined administrative tasks for improved efficiency within the volunteer program.
- Collaborated with staff members to identify organizational needs that could be met through the assistance of skilled volunteers.
- Conducted regular performance evaluations for volunteers, providing constructive feedback on areas requiring improvement.
Education
High School Diploma -
Mount Zion Christian Academy
Durham, NC 05.2001 -
Skills
Chemical Handling
Waste Management
Cleaning and sanitizing
Recycling management
Sanitation Practices
Customer Service
Guest experiences
Table Setting
Order Taking
Strong teamwork
Initiative-taking
Adaptability and Dependability
Timeline
Cleaner
Camp Arowhon
08.2023 - 09.2023
Restaurant Team Member
Chuck E Cheese
04.2022 - 09.2022
Assistant Volunteer Basketball Coach
St.Aidan School
09.2018 - 06.2019
High School Diploma -
Mount Zion Christian Academy
05.2001 -