GERARDEN PALMA

Blood Bank Supervisor

San Gorgonio Memorial Hospital

07.2017 - 09.2024

Increased overall safety and quality control by establishing strict protocols for blood collection, storage, and handling.
Streamlined donor processing through the development of an organized scheduling system and optimized staff allocation.
Led recruitment efforts for qualified personnel, contributing to a robust team of dedicated professionals committed to exceptional service standards.
Managed crisis situations effectively by developing contingency plans and coordinating with emergency response teams during critical events.
Implemented comprehensive quality control measures throughout each step of the process, resulting in a significant reduction in errors and increased patient safety.
Coordinated with other departments to expedite patient care and ensure timely delivery of necessary blood products.
Enhanced blood bank operations by implementing efficient inventory management systems and tracking procedures.
Reviewed and maintained thorough records in compliance with quality standards.
Contributed to organizational goals by participating in strategic planning initiatives focused on expanding services or improving operational efficiency.
Facilitated a positive work environment by promoting open communication, teamwork, and adherence to established standards.
Maintained up-to-date knowledge on industry advancements and incorporated best practices into daily operations.
Improved staff training programs to ensure highly skilled team members in all areas of blood bank supervision.
Verified, interpreted and consulted on specimen quality and test results.
Collaborated closely with medical professionals to ensure timely delivery of compatible blood products based on patient needs.
Developed, implemented and strengthened departmental policies and procedures.
Trained, monitored and motivated [Type] employees in order to maximize productivity and work accuracy.
Maintained meticulous records regarding donor information, product inventory levels, quality assurance data, and regulatory compliance documentation.
Implemented effective cost-saving measures while maintaining high-quality services by closely monitoring expenses and optimizing resource utilization.
Maintained or exceeded turnaround times within guidelines by using [Type] methodology.
Evaluated staff performance regularly through observation, feedback sessions, and ongoing professional development opportunities.