Gerard “Joey” Llamas
Metairie,LA
Summary
Experienced Production Manager/ B2C salesman successful at maintaining consistent on-time delivery for customers. Well-organized, proactive and resourceful in dealing with routine and complex production issues. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
24
24
years of professional experience
Work History
Production Manager/B2C Sales Representative
Capital Improvement
01.2014 - 10.2024
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Estimated labor requirements to support anticipated workload.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
- Reviewed work for quality and compliance with company standards and design specifications
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Resolved issues quickly to maintain productivity goals.
B2C Sales Representative
Capital Improvement
03.2001 - 10.2024
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Negotiated prices, terms of sales and service agreements.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Participated in trade shows and conferences to network and generate leads.
- Implemented CRM tools to track customer interactions and sales progress.
- Built relationships with customers and community to promote long term business growth.
Education
Bachelor of Arts - Health And Exercise Science
SouthEastern Louisiana University
Hammond, La.05.1994
Skills
- Expert in patio covers
- Expert in screen enclosures
- Expert in Sunrooms
- Expert in Vinyl siding
- Material ordering
- Production Planning
- Production Scheduling
- Production Oversight
Timeline
Production Manager/B2C Sales Representative
Capital Improvement
01.2014 - 10.2024
B2C Sales Representative
Capital Improvement
03.2001 - 10.2024
Bachelor of Arts - Health And Exercise Science
SouthEastern Louisiana University
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