Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
Work History
Overnight Operations Manager
Home Depot
10.2022 - Current
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Manage and maintain a team of 20-25 people overnight to ensure freight flow into the building is maintained and organized.
Nightly meeting with associates to go over store metrics like customer service, sales, and on-shelf availability.
Maintain a safe working environment where the goal is no injuries and returning everyone back home safely.
Administrative duties such as scheduling, administering drug tests, disciplinary actions, auditing walks, etc.
Look at weekly internal reports and compare them to goals set by the company to see what needs to be improved.
Department Supervisor
Home Depot
08.2021 - 10.2022
Manage a team of 5-10 people to ensure the department is up to company standards.
Organizing associates based on skills and work schedules to complete tasks.
Maintain and report inventory to my direct boss answering any questions on shrink or swell.
Organize and catalog clearance skus to ensure customers are purchasing them.
Speak with vendors and place orders for products needed or any special promotions happening.
Coach and develop associates to ensure standards and goals are met.
Sales Associate
Home Depot
01.2018 - 08.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Science - Marketing
Georgia State University
Atlanta, GA
12.2023
Associate of Science - Business Administration And Management
Georgia State University
Atlanta, GA
05.2020
Skills
Cost Containment
Staff Management
Workflow Planning
Project Management
Staff Training
Policy and Procedure Implementation
High-Pressure Environments
Retail Space Planning
Timeline
Overnight Operations Manager
Home Depot
10.2022 - Current
Department Supervisor
Home Depot
08.2021 - 10.2022
Sales Associate
Home Depot
01.2018 - 08.2021
Bachelor of Science - Marketing
Georgia State University
Associate of Science - Business Administration And Management
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC