Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gerardo Bueno

Tomball,Texas

Overview

31
31
years of professional experience

Work History

Warehouse Worker/Driver, Warehouse Orders

Fred Haas Nissan
Tomball, TX
03.2024 - 12.2024
  • Packed boxes and stock using organizational guidelines.
  • Transported goods to designated areas within the warehouse facility.
  • Maintained stock levels in accordance with company policies.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.

SERVICE MANAGER

CHUCHO'S AUTOTRANS
Houston, Texas
04.1994 - 01.2024
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Maintained records of all customer interactions and transactions.
  • Hired and trained service department staff to drive performance.
  • Maintained inventory of parts and supplies, ensuring availability for service tasks.
  • Resolved customer complaints in a timely manner.
  • Recruited and trained new employees to meet job requirements.
  • Assigned work and monitored performance of project personnel.
  • Created written estimates and obtained customer consent to proceed.
  • Adhered to customer service standards to foster satisfaction and retention.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Managed service staff to ensure customer satisfaction and compliance with company policies.
  • Assisted in the development of marketing campaigns targeted at increasing sales opportunities from existing clients.
  • Established and enforced safety protocols to ensure a safe working environment for all employees.
  • Oversaw daily operations of the service department, including scheduling and workflow management.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Guided department employees on changes from management.
  • Addressed customer questions and concerns regarding products and services.

Education

High School Diploma -

JERSEY VILLAGE HIGH SCHOOL
Houston, TX
05-1992

Skills

  • Loading and unloading
  • Truck processing
  • Cycle counting
  • Shipping and receiving
  • Shipment unpacking
  • Forklift operations
  • Punctual and dependable
  • Self-motivated and disciplined
  • Problem-solving
  • Inventory management
  • Inventory control
  • Stock management

Languages

English
Professional
Spanish
Professional

Timeline

Warehouse Worker/Driver, Warehouse Orders

Fred Haas Nissan
03.2024 - 12.2024

SERVICE MANAGER

CHUCHO'S AUTOTRANS
04.1994 - 01.2024

High School Diploma -

JERSEY VILLAGE HIGH SCHOOL

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Gerardo Bueno