Gerardo Carignan
Tucson,AZ
Summary
Qualified transfer specialist with strong background in facilitating seamless transitions and optimizing transfer processes. Adept at coordinating with departments to ensure accurate and timely transfers, implementing improvements that enhance efficiency. Demonstrated ability in problem-solving and communication.
Results-driven professional, skilled in managing complex transfer processes and ensuring seamless departmental coordination. Proven track record of enhancing operational efficiency through strategic planning and execution. Highly focused on team collaboration and adaptability to changing requirements. Known for strong analytical and communication skills.
Professional with deep expertise in transfer processes, ready to bring results-driven approach to this role. Skilled in data analysis, customer service, and compliance, ensuring seamless and efficient transfers. Strong focus on teamwork and adaptability, consistently delivering high-quality outcomes in dynamic environments. Known for reliability and effective problem-solving, making significant impact on organizational success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Transfer Specialist
South Lawn Embalming
04.2014 - Current
- Assisted in training new team members on company policies, procedures, and best practices related to transfers.
- Maintained accurate records of all transfers, adhering to strict confidentiality requirements.
- Collaborated with team members to resolve complex transfer issues and provide exceptional service.
- Developed strong relationships with clients, fostering trust and loyalty through diligent attention to detail.
- Stayed current on industry trends and changing regulations to ensure continued compliance in all transfers.
- Acted as a mentor for junior colleagues providing guidance on how best to manage their workloads and ensuring they were equipped with the necessary skills to excel in their roles.
- Exceeded performance goals by effectively prioritizing tasks according to urgency and importance.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
Casher
Anna's Linens
09.2013 - 03.2014
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Representative
Afni Call Center
12.2011 - 05.2012
- Responded to customer requests for products, services, and company information.
- Investigated and resolved customer inquiries and complaints quickly.
- Cross-trained and backed up other customer service managers.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Cashier
Lowes Home Improvment
08.2011 - 12.2011
- Operated cash register to record transactions accurately and efficiently.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Restocked and organized merchandise in front lanes.
- Performed cash, card, and check transactions to complete customer purchases.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Pueblo Magnet High School
Tucson, AZ05-2011
Skills
- Transfer expertise
- Organization skills
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Excellent communication
- Critical thinking
- Team collaboration
Certification
- Cremation Association of North America (CANA) Certification - Cremation Association of North America.
Timeline
Transfer Specialist
South Lawn Embalming
04.2014 - Current
Casher
Anna's Linens
09.2013 - 03.2014
Customer Service Representative
Afni Call Center
12.2011 - 05.2012
Cashier
Lowes Home Improvment
08.2011 - 12.2011
- Cremation Association of North America (CANA) Certification - Cremation Association of North America.
High School Diploma -
Pueblo Magnet High School
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