Gerardo Chavez
Business owner
Ellijay,GA
Summary
Dynamic leader and bilingual communicator with a proven track record in small business operations and personnel management. At Pilgrims Pride JBS, spearheaded quality assurance initiatives, reducing defect rates significantly. Expert in customer relations and business development, adept at leveraging knowledge in construction and building procedures to drive organizational success.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Painting Company Owner
Self-employeed
07.2022 - Current
- Resolved customer service issues with timely and professional resolutions.
- Implemented strategic plans to improve performance and increase client acquisition.
- Hired, trained and managed staff to cultivate productive and efficient workforce.
- Maximized profits by negotiating favorable contracts with suppliers, securing competitive pricing on materials and services.
- Motivated employees to consistently improve performance and customer satisfaction through company-wide incentive plans.
- Increased company growth by strategically developing and implementing effective business plans.
- Built a strong network of industry contacts to facilitate business growth, explore joint ventures, and secure valuable partnerships.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Production and Quality Assurance Supervisor
Pilgrims Pride JBS
03.2009 - 07.2022
- Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
- Monitored testing processes, test development and user acceptance testing.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Established robust supplier relationships through regular communication, performance evaluations, and ongoing support in meeting quality standards.
- Led regular meetings with staff to review performance metrics, address any concerns or challenges, and provide updates on organizational initiatives related to quality assurance.
- Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
- Provided technical support for troubleshooting equipment issues or other production challenges that impacted product quality levels.
- Promoted a positive work environment by fostering open communication, recognizing individual achievements, and supporting teamwork within the Quality Assurance department.
- Enhanced team performance by providing regular training, feedback, and guidance to Quality Assurance staff.
- Achieved consistent compliance with industry regulations by conducting thorough audits and ensuring adherence to standards.
- Reduced defect rates through meticulous inspection and proactive identification of potential issues.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Reported production malfunctions to managers and production supervisors.
- Inspected products and worker progress throughout production.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications such as excel and word.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Successfully completed people first training and certification.
- Conducted training with employees about safety first procedures.
- Managed employees times to make sure they got payed for hours worked.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Managed several departments with over 100 employees on a day to day basis.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Painter
Fidel Rangel Painting
04.2005 - 03.2009
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Prepared surfaces for painting or staining by removing old paint and applying primers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Paint and stain houses from start to finish.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Worked well with team members to complete daily task and meet work goals.
- Repaired drywall and plaster prior to painting.
Heavy Equipment Operator
Lance Grading and Construction
01.2004 - 04.2005
- Operated heavy equipment to move large quantities of dirt and debris.
- Operated range of heavy equipment on regular basis with advanced skill.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Removed topsoil, vegetation, and rocks to grade earth to specifications.
- Adhered to instructions from supervisors and engineers onsite.
- Assessed work sites daily for potential hazards.
- Read blueprints and understood technical drawings.
- Loaded and unloaded construction materials on site.
- Operated machining equipment safely with team of operators.
Shift Manager
McDonald's
09.2002 - 01.2004
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Promoted a positive work environment through open communication and constructive feedback.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Trained and mentored new employees to maximize team performance.
- Excelled in every store position and regularly backed up front-line staff.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Food safe certified
- Open and closed store as needed.
- Count money and made deposits as needed.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Conducted meetings with employees to maximize store performance and customer satisfaction.
Education
No Degree -
GES, GMS And GHS
Ellijay, GASkills
- Customer relations
- Personnel management
- Small business operations
- Bilingual
- Business development
- Fast learner
- Knowledgeable on multiple construction and building procedures
- Knowledgeable on various work tools
Accomplishments
- Used Microsoft Excel and microsoft word to develop various types of spread sheets.
- Fork lift and power truck certified.
- Peoples first certified.
- Time keeping knowledgeable.
- Food safety certified.
- Moved up from a line worker to a utility, to line leader, to a production and QA supervisor.
- Became a manager for McDonald's.
- Owner of small business.
- Knowledgeable of various tool operations.
Certification
- ServSafe Food Handler's Certification
- Forklift Certification
- People first certified
- CPR/AED Certification
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Painting Company Owner
Self-employeed
07.2022 - Current
Production and Quality Assurance Supervisor
Pilgrims Pride JBS
03.2009 - 07.2022
Painter
Fidel Rangel Painting
04.2005 - 03.2009
Heavy Equipment Operator
Lance Grading and Construction
01.2004 - 04.2005
Shift Manager
McDonald's
09.2002 - 01.2004
No Degree -
GES, GMS And GHS
Similar Profiles
April SpencerApril Spencer
At Home Mom at Self-employeedAt Home Mom at Self-employeed
Ashley VincentAshley Vincent
Stay at Home Mom at Self-employeedStay at Home Mom at Self-employeed
Aria BrassertAria Brassert
Resale Seller at Self-employeedResale Seller at Self-employeed
Gregory GoldmanGregory Goldman
General Contractor at Self-employeedGeneral Contractor at Self-employeed
Ronald ColeRonald Cole
Team Leader/Production Line Leader at PDQ ManufacturingTeam Leader/Production Line Leader at PDQ Manufacturing