Gerardo Cruz
Fort Stewart,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Electronic Maintenance Supervisor (Division SPO)
3rd Infantry Division
2022.07 - Current
- Kept track of 3rd Infantry Division electronic equipment, maintenance, inventories, and system upgrades in order to support mission readiness.
- Prepared and presented reports to inform and advice upper management.
- Supervised 7 Electronic Maintenance Shops with total of 62 employees, overseeing efficiency of electronic equipment maintenance readiness and support for their individual brigades. .
- Implemented and reformed Standard Operating Procedures.
- Partnered with vendors and suppliers to effectively provide parts for equipment repair at lower cost and expedite part deliveries in support of operational readiness.
- Trained military units on equipment use, maintenance and support procedures.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Implemented ways to provide units data to higher management by use of Global Combat Support System-Army (GCSS-A) software and established Policy Letters to maintenance managers across division that would support data accuracy and lower data error.
Senior Maintenance Supervisor
1st Signal Brigade
2021.01 - 2022.05
- Observed guidelines, specifications and detailed instructions to meet strict operational and maintenance regulations in multiple pieces of equipment that would include weapons, military vehicles, signal equipment and more, across area 1 through 4 of korean peninsula.
- Formed part of operational team that successfully upgraded 304th Expeditionary Signal Battalion into "Enhanced" signal battalion. Successfully meeting upper management deadline and budget.
- Created, implemented and trained Standard Operations Procedures to over over 200 Soldiers on tactical use, maintenance and repairs of new equipment.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality in support of enhance process.
- Coordinated equipment retrograde to other areas of Pacific and United States across Peninsula of South Korea.
- Formed part of rigorous tactical training with Korean nationals on military tactics where I successfully lead Platoon of 67 Soldiers and Katusas (Republic of Korea Army trainee) by implementing shift schedules, training resources, safety policies in order to sustain operational compliance.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and korean suppliers through account development.
- Conducted inspections, carefully reviewing units safety procedures, auditing budgets, ensuring amount and location of parts on inventories, records of sensitive equipment, training doctrine records, in order to establish and enforce Command Supply Discipline Program (CSDP).
Detailed Recruiter
U.S. Army Recruiting Command
2017.12 - 2020.12
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Operated and maintained applicant tracking and candidate management systems.
- Developed recruiting strategies to identify qualified candidates and build network.
- Maintained filing system of current, prospective and future recruits.
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
- Developed and deepened relationships with high school and college campus representatives to meet with graduating seniors for recruitment.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Passionate about learning and committed to continual improvement
Security Manager
73rd Ordnance Training Detachment
2015.04 - 2017.12
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
- Kept Detachment Team compliant with security protocols.
- Ensured proper handling and storage of Top Secret and Secret documentation and equipment.
- Enforced security procedures across Detachment physical foot print ensuring security compliance.
- Provided training to personnel and modifying training to accommodate individual section security needs.
- Compiled documents for employees security screening and work with local and national authorities to investigate employee records to grant security clearance based on operational needs.
Electronic Maintenance Section Leader
National Security Agency, NSA
2013.08 - 2015.04
- Trained and lead team on installation of fiber optics and networks.
- Supported NSA mission by providing maintenance and logistical asset implementing highest level of mission safety and security.
- Cross-trained between NSA agents and other branches of Department of Defense to maximize team agility and performance.
- Propelled continuous improvements and strategically capitalized on current equipment trends.
Squad Leader
E FSC 2-2 Infantry Regiment
2012.10 - 2013.08
- Supported teams by providing maintenance needs under rigorous conditions.
- Lead teams in village security, raids, key leader engagement and quick reaction operations by implementing tactics to ensure safety and security.
- Provided communication security by ensuring signal and frequency superiority.
- Maintained and repaired electronic warfare equipment ensuring target enemy frequency.
- Trained and worked with local national and Afghani National Army in support of operation enduring freedom and new dawn.
Education
Masters in Public Administration - Nonprofit Management
Keller School of Management
Remote01.2018
Bachelor of Science - Business Administration
DeVry University
Downers Grove, IL11.2015
Skills
- Maintenance Recordkeeping
- Equipment Troubleshooting
- Project Implementation
- Quality Control Analysis
- Team Supervision
- Resource Allocation
- Predictive and Preventive Maintenance
- Establishing Deadlines
- Staff Management
- Strategic Partnership
- Training Programs
- Lean Six Sigma Methods
Certification
- Certified Lean six sigma Green belt
- Certified Lean Six Sigma Black Belt
- Certified CompTIA A+
Languages
Spanish
Native or Bilingual
Timeline
Electronic Maintenance Supervisor (Division SPO)
3rd Infantry Division
2022.07 - Current
Senior Maintenance Supervisor
1st Signal Brigade
2021.01 - 2022.05
Detailed Recruiter
U.S. Army Recruiting Command
2017.12 - 2020.12
Security Manager
73rd Ordnance Training Detachment
2015.04 - 2017.12
Electronic Maintenance Section Leader
National Security Agency, NSA
2013.08 - 2015.04
Squad Leader
E FSC 2-2 Infantry Regiment
2012.10 - 2013.08
Masters in Public Administration - Nonprofit Management
Keller School of Management
Bachelor of Science - Business Administration
DeVry University
- Certified Lean six sigma Green belt
- Certified Lean Six Sigma Black Belt
- Certified CompTIA A+
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