Gerardo Dorantes
DeKalb,IL
Summary
Dynamic public adjusting professional with a proven track record in property damage assessment and settlement negotiation. Recognized for fostering team collaboration and driving results in fast-paced environments while consistently delivering exceptional client service. Expertise in meticulous documentation and effective communication ensures thorough and accurate claim processing, contributing to successful outcomes for clients. Committed to leveraging industry knowledge and negotiation skills to advocate for clients' best interests.
Overview
7
7
years of professional experience
1
1
Certification
2
2
Languages
Work History
Public Adjuster
Midwest Elite Exteriors
03.2024 - Current
- Negotiated settlements with insurance companies to maximize claims for clients.
- Conducted thorough property inspections to assess damage and document findings.
- Collaborated with contractors to ensure timely repairs and compliance with regulations.
- Educated clients on policy coverage and claims process to enhance understanding.
Referral Sales Representative
Reliable Technologies
01.2023 - Current
- Handle +70 calls a day with potential customers.
- Follow up with customer emails, texts, and voicemails on a daily basis.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Perform miscellaneous job duties as requested.
- Collaborate with team mates and management to improve protocols.
Inside/Outside Sales Representative
SunRun
10.2021 - 01.2023
- Managed full sales cycle from start to close, independently.
- Self-Generated leads (cold calling, networking) and set appointments.
- Conducted in-home sales presentations for potential customers.
- Ensured a clean transition of post-sale activity to other teams by delivering complete customer information.
Public Adjuster
Midwest Elite Exteriors
08.2018 - 08.2022
- Handled client’s homeowners insurance claims.
- Handled/negotiated settlements with insurance companies on behalf of homeowners.
- Managed all sales associates sales. Each week we would meet and assess our performance, and execute all pending claims.
- Handled writing supplemental estimates.
- Managed databases and made sure all jobs were completed before closing and moving on to the next task.
- Experience in working with a CRM and meeting tight deadlines.
Education
Associates in Arts - Arts
Kishwaukee College
Malta, Illinois03.2018
Skills
Certification
Public Adjuster – State of Illinois
Accomplishments
- Collaborated with team of 4 in the development of recovering project settlements from homeowners claims.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Public Adjuster
Midwest Elite Exteriors
03.2024 - Current
Referral Sales Representative
Reliable Technologies
01.2023 - Current
Inside/Outside Sales Representative
SunRun
10.2021 - 01.2023
Public Adjuster
Midwest Elite Exteriors
08.2018 - 08.2022
Associates in Arts - Arts
Kishwaukee College