Stephanie Gutierrez
Anaheim,CA
Summary
Versatile and results-oriented professional with extensive experience in office administration and customer service, notably at Nectave. Excelled in data entry and clerical support, enhancing team productivity and client satisfaction. Demonstrated proficiency in computer skills and a commitment to delivering outstanding customer support, contributing to efficient and welcoming office environments.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Nectave
10.2023 - Current
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Receptionist
Haider Spine Center
06.2022 - 10.2023
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Office Assistant
YMCA
03.2022 - 09.2023
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Education
No Degree - Business / Accounting
Cypress College
Cypress 01-2027
High School Diploma -
Loara High School
Anaheim01-2019
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Clerical support
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Assistant
Nectave
10.2023 - Current
Receptionist
Haider Spine Center
06.2022 - 10.2023
Office Assistant
YMCA
03.2022 - 09.2023
No Degree - Business / Accounting
Cypress College
High School Diploma -
Loara High School
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