Gerardo Gonzalez
Van Nuys,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Spirited [Industry] professional adept at establishing positive rapport with customers, upselling products and building loyal clientele. Accomplished at achieving highest per-day sales averages by upselling orders and suggesting additional accessories. Multitasks to provide individualized service to customers in demanding and high-volume settings.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Parts Clerk
Jet Works / Vista Global
04.2022 - 06.2024
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Developed an effective system for organizing returned parts according to manufacturer guidelines, reducing processing times significantly.
- Assisted in the development of training materials for new employees, contributing to their quick integration into the team.
- Organized parts storage and stocked inventory according to established guidelines.
- Trained and mentored junior employees on regulations, best practices, and performance strategies.
- Implemented new software tools for inventory control, leading to improved accuracy and reduced discrepancies in stock levels.
- Participated in continuous improvement initiatives within the department, sharing ideas on how to enhance efficiency through process optimization.
- Examined returned parts for defects and exchanged defective parts or refunded RMA.
- Maintained a clean and organized workspace, enabling efficient operations and easy access to necessary parts.
- Q,A. inspections on parts paperwork and fiscal check upon receiving all in coming parts, checking all expiration dates.
- ship out through Fed ex, sterling, ups, Dhl
- Send out shop tools or technician's tools to caps calibration to get calibrated, swell as sending wheels out on service orders to BOEING to get service.
- Programs worked Corridor, Camp, outlook, excell, word.
- Assisted in maintaining accurate documentation pertaining to warranty claims submitted by customers or vendors.
- Inventory Specialist cycle counts every week, month every quarterly 3, 6, 9 12 moths cycle counts two Inventory counts a year.
Senior Parts Clerk
Vista Global
04.2022 - 06.2024
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Developed an effective system for organizing returned parts according to manufacturer guidelines, reducing processing times significantly.
- Assisted in the development of training materials for new employees, contributing to their quick integration into the team.
- Organized parts storage and stocked inventory according to established guidelines.
- Trained and mentored junior employees on regulations, best practices, and performance strategies.
- Implemented new software tools for inventory control, leading to improved accuracy and reduced discrepancies in stock levels.
- Participated in continuous improvement initiatives within the department, sharing ideas on how to enhance efficiency through process optimization.
- Examined returned parts for defects and exchanged defective parts or refunded RMA.
- Maintained a clean and organized workspace, enabling efficient operations and easy access to necessary parts.
- Q,A. inspections on parts paperwork and fiscal check upon receiving all in coming parts, checking all expiration dates.
- ship out through Fed ex, sterling, ups, DHL
- Send out shop tools or technician's tools to caps calibration to get calibrated, swell as sending wheels out on service orders to BOEING to get service.
- Programs worked Corridor, Camp, outlook, excell, word.
- Assisted in maintaining accurate documentation pertaining to warranty claims submitted by customers or vendors.
- Inventory Specialist cycle counts every week, month every quarterly 3, 6, 9 12 moths cycle counts two Inventory counts a year.
- Special OPS coordinator
Assistant operations manager
Ace Parking Management
09.2022 - 02.2023
- Oversee all operations, including parking operations, retail operations, restaurant operation, manage all daily reports and incident reports, manage all valet employees, oversee all retail and restaurants request and emergencies
- Meet daily and monthly reports
- Manage payroll and monthly reports
- Hire new employees, implement company rules and disciplinary actions
- Create new employees logins housing our company app
- Manage weekly employee scheduling
- Bank deposit daily
- Manage all safety morning and afternoon meetings.
Warehouse Manager
Pod Juice
10.2021 - 09.2022
- Manage morning and afternoon safety meetings
- Warehouse forklift inspections logs
- Meet daily and monthly goals
- Oversee all LTL shipping and receiving operations
- Q.A
- All employees invoices
- Develop Q.R
- Code inventory system
- Stock inventory incoming shipments
- Manage daily, weekly, monthly and budget/goals
- Exclusive client customer service
- Report back to Vice President meetings
- Managing all transfers and RMA'S.
Warehouse Manager
VDX Distro, Inc
01.2020 - 01.2021
- Morning meetings
- Oversee warehouses receiving and shipping floors
- Take inventory reports updated all systems
- Softwares used Shopify, Dualplane, onelive, rocketship, excel, logistics 1,2,3, WMS, Quick books, asana, Mothership, shipping quality quantity…as requested
- Order warehouse shipping and warehouse materials
- Reaching daily goals, training, hiring, inforce rules and regulations, and implying disciplinary actions
- Scheduling all shipping methods such as LTL as well as USPS, UPS, FED EX, MOTHERSHIP, GLS, DAYLIGHT, EXPO, TRL, TFORCE
- Review all forklift inspection logs
- Managing all transfers and RMA'S.
Warehouse Manager
Superior Tile
01.2018 - 01.2021
- Safety morning meetings, schedule employees, handle transfers and RMA'S, rout all shipping and receiving
- Rout drivers, executive all merchandising, purchasing, review all inventory reports, control handle all invoices will calls express, and expedite hot jobs
- Q.A
- All order pullers
- Manage every customer care deliveries or material
- Scheduling pick ups
- Inspect all forklift and logs
- Inventory all label all new stock check al software WMS, asana, quick books, Microsoft, excel, windows, logistics 1,2and, oversee all new merchandise in show room and organize
- Work direct with sales floor and owner management's meetings company daily reports etc…
Warehouse Manager
Best Cheer Stone
08.2016 - 08.2019
- Manage warehouse employees, daily morning and afternoon safety meetings
- Schedule employees work hours
- LTL fright in coming out going shipping and receiving merchandising
- Purchasing orders and materials
- Manage Q.A and inventory control
- Will expedite hot jobs will calls, and will call express
- Q.A all order pullers
- Execute customer care inspect all forklift, delivery driver pickups logs
- Safety inspections log's show room organizer
- Vendors lead order merchandising
- Programs used, WMS, Asana, Quick books, word, excel, windows, logistics 1,2,3.
Customer Service / Warehouse
Spears Manufacturing Company
01.2015 - 12.2016
- Management, Customer Service, Deliveries, Warehouse, Shipping/Receiving, forklift, data entry, word and excel, machine operator, Driver/ Will call
Machine Operator
Material handler
10.2014 - 10.2015
- Processed the use of the (Anodizing, boric, chem film), inspect material handling, shipping and receiving, load/unload, forklift driver, data entry
- Shipping and receiving purchasing QA inspector high class painting and coating
- Programs used excel, wms, asana, quick books, company safety mornings and afternoon meeting
- Forklift logs daily reports meeting all daily goals.
Stockroom Clerk
Hirsch Pipe & Supply Co., Inc
02.2014 - 01.2015
- Warehouse duties, received all inbound and out bound shipments and processed all RMA'S help customers with their will call invoices as well as expedite merchandise
- Manifest Data entry on very shipments special ops
- Forklift, sizzler lift, operator
- Curbside delivery on expedited materials
- Greeted customers, answered incoming calls, loaded/unloaded merchandise, ordered supplies, operated forklift, made deliveries to residential, commercial and construction sites, took inventory, shipped and received merchandise, handled purchase orders and problem solved.
Property Management
Hollywood way LLC
01.2011 - 12.2014
- Manage all contracts deposits and rents
- Over saw all all contractors maintenance in the buildings property
- Daily Maintenance kept the common areas clean, very prompt on all legal papers such as approved new tenants or any legal eviction processes
- On call 24/7 for any unit emergency as well as building safety
- Prompt on building inspections an codes
- Maintain the positive safe environment…
Fresh Foods Associate
Walmart Burbank 8656
04.2012 - 02.2014
- Customer service stock all fresh merchandise, imply FIFO RULES
- Made sure all fresh side departments are stocked up be for the store opens for business, a sell as changing price tags and labels, revised all organic department's, meats, dairy's, bakery, frozen departments stoked up over stock
- Build new incaps, shelves, and all displays i loved working special ops…
Valet Manager
Best California parking
10.2009 - 10.2013
- Manage Morton's parking structure 40 employees all week
- Handled daily, weekly, monthly reports
- Monthly budget
- Processed Payroll, hired new employees as well as training them and implementing disciplinary actions
- Made sure our job site was a positive safe and welcoming experience…
Education
HS Diploma -
Hollywood School
07.1997
Skills
- Project management
- Management
- Time management
- Customer service
- English
- Operations management
- Order fulfillment
- Purchasing
- Freight Experience
- Property leasing
- Driving (10 years)
- Forklift (10 years)
- Supervising Experience
- Warehouse experience
- Assistant manager experience
- Warehouse Experience (10 years)
- Heavy lifting
- Load & Unload
- Shipping & Receiving (10 years)
- Inventory Control
- Warehouse Management
- Manufacturing
- Quality Assurance
- Interviewing
- Merchandising
- Pallet Jack
- Property Management
- Retail sales (10 years)
- SAP
- Quality control
- Conflict management
- Food safety
- Order Picker
- Warehouse Distribution Experience
- Warehouse Supervisor Experience (10 years)
- Customer Service (10 years)
- Order Picking (10 years)
- Guest services
- Bilingual (10 years)
- Retail management (10 years)
- Cleaning
- Packaging
- Manual transmission
- Office Management
- Driving
- Sales (5 years)
- Fair Housing regulations
- Retail sales
- Pricing
- Recruiting
- Customer support
- Quality inspection
- Delivery Driver Experience
- Negotiation
- Shipping & receiving
- Logistics
- Construction
- Leadership
- Spanish
- Team management
- HR sourcing
- Forklift
- Maintenance
- Materials Handling
- Salesforce
- Warehouse management system
- Valet Parking
- Valet management
- Problem-solving skills
- Shipping and receiving
- Team Collaboration
- Vehicle operations knowledge
- Verbal and written communication
- Warehouse Operations
Certification
- ServSafe
- Forklift Certification
- Non-CDL Class C Driver's License
- Food Handler Certification
over time is welcome
im always willing to work overtime any time every job i start i always finish. like to work neat and organized team player always Positive.
Additional Information
i have Qualities as fallows, hard worker, honest, with loyalty, and great integrity, always willing to work and go the extramile to get the job done...
Languages
Latin
Native or Bilingual
Timeline
Assistant operations manager
Ace Parking Management
09.2022 - 02.2023
Senior Parts Clerk
Jet Works / Vista Global
04.2022 - 06.2024
Senior Parts Clerk
Vista Global
04.2022 - 06.2024
Warehouse Manager
Pod Juice
10.2021 - 09.2022
Warehouse Manager
VDX Distro, Inc
01.2020 - 01.2021
Warehouse Manager
Superior Tile
01.2018 - 01.2021
Warehouse Manager
Best Cheer Stone
08.2016 - 08.2019
Customer Service / Warehouse
Spears Manufacturing Company
01.2015 - 12.2016
Machine Operator
Material handler
10.2014 - 10.2015
Stockroom Clerk
Hirsch Pipe & Supply Co., Inc
02.2014 - 01.2015
Fresh Foods Associate
Walmart Burbank 8656
04.2012 - 02.2014
Property Management
Hollywood way LLC
01.2011 - 12.2014
Valet Manager
Best California parking
10.2009 - 10.2013
HS Diploma -
Hollywood School
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