Gerardo Hernandez
Hollywood,FL
Summary
Versatile Service Maintenance skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Service Maintenance B
Herzog Transit Services Inc
12.2017 - Current
- Resolved customer complaints in prompt, polite and professional approach.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
- Performed troubleshooting and repair for complex electrical equipment.
- Documented maintenance activities and confirmed compliance with relevant regulations.
- Trained and supervised staff on equipment maintenance and safety procedures.
- Diagnosed and resolved machine operation variations and equipment problems.
- Collaborated with cross-functional teams to develop and implement process changes.
- Monitored and optimized production processes to increase throughput and improve quality.
- Conducted evaluations of equipment and machinery to verify optimal performance and efficiency.
Maintenance Technical Supervisor
C.A METRO DE CARACAS
10.2000 - 10.2015
- Created and maintained daily and weekly reports for upper management.
- Scheduled and oversaw maintenance, repair and installation activities.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Utilized proper tools and materials to adhere to safety guidelines.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Organized ongoing maintenance schedules to boost system performance.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
DELIVERY DRIVER
Amazon Flex
03.2016
- Verify and organize the packages I collect at Amazon workstations, and then make their due deliveries satisfactorily.
DRIVER
UBER
03.2017
- Transfer people from a location to their destination offering excellent customer service and make your trip as safe and comfortable as possible.
Education
Técnico Superior Universitario en Electrónica, Mención Mantenimiento -
Instituto Universitario de Tecnología Antonio José de Sucre
Caracas, Venezuela11.2000
Skills
- Great ability to understand new technological systems, handling the Microsoft Windows and Microsoft Office package Ability to organize, plan and execute activities
- Quality Control
- Mechanical Systems
- Electrical Systems
- Blueprint Interpretation
- Preventive Maintenance
- Diagnostic Skills
- Schematic Reading
- Safety Procedures
- Inventory Management
- Equipment Troubleshooting
- Safety Monitoring
Certification
- GCOR (HTSI)
- OSHA (HTSI)
- Forklift Operator (HTSI)
- Fall Protection (HTSI)
- Overhead Crane Operator (HTSI)
- Qualified Maintenance Person QMP
- DDC Online 9th edition, Spanish
- NSC First Aid, CPR & AED (Spanish)
- NSC Bloodborne & Airborne Pathogens Online
- Módulo de Entrenamiento del Accionamiento MD-2000 (Dimetronic)
- Módulo de Entrenamiento “Puestos Locales de Línea 1” Unidad 1: Operación de PCL (Dimetronic)
- Módulo de Entrenamiento, Sistemas WESTRACES-FS2550-LD120P (Dimetronic)
- Módulo de Entrenamiento “Puestos Locales de Línea 1” Unidad 1: Operación del SAM-L (Dimetronic)
- Sistemas de Circuitos de Vías sin Juntas FS2550 en Línea 1 Metro de Caracas (Dimetronic)
- Pilotaje Numérico PA135EN (Siemens Francia)
- Seguridad Industrial y Riesgo Eléctrico (C.A. Metro de Caracas)
- Pilotaje Analógico PA135KHz (Siemens Francia)
Languages
Spanish
English
Portuguese
Timeline
Service Maintenance B
Herzog Transit Services Inc
12.2017 - Current
DRIVER
UBER
03.2017
DELIVERY DRIVER
Amazon Flex
03.2016
Maintenance Technical Supervisor
C.A METRO DE CARACAS
10.2000 - 10.2015
Técnico Superior Universitario en Electrónica, Mención Mantenimiento -
Instituto Universitario de Tecnología Antonio José de Sucre
- GCOR (HTSI)
- OSHA (HTSI)
- Forklift Operator (HTSI)
- Fall Protection (HTSI)
- Overhead Crane Operator (HTSI)
- Qualified Maintenance Person QMP
- DDC Online 9th edition, Spanish
- NSC First Aid, CPR & AED (Spanish)
- NSC Bloodborne & Airborne Pathogens Online
- Módulo de Entrenamiento del Accionamiento MD-2000 (Dimetronic)
- Módulo de Entrenamiento “Puestos Locales de Línea 1” Unidad 1: Operación de PCL (Dimetronic)
- Módulo de Entrenamiento, Sistemas WESTRACES-FS2550-LD120P (Dimetronic)
- Módulo de Entrenamiento “Puestos Locales de Línea 1” Unidad 1: Operación del SAM-L (Dimetronic)
- Sistemas de Circuitos de Vías sin Juntas FS2550 en Línea 1 Metro de Caracas (Dimetronic)
- Pilotaje Numérico PA135EN (Siemens Francia)
- Seguridad Industrial y Riesgo Eléctrico (C.A. Metro de Caracas)
- Pilotaje Analógico PA135KHz (Siemens Francia)
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