Gerardo Hernandez
McAllen,Texas
Summary
Driven HR professional with extensive experience at HEB Grocery Co., excelling in talent management and benefits administration. Demonstrated success in enhancing employee relations and reducing turnover through effective communication and conflict management. Skilled in HR policies and Microsoft Office, adept at improving recruitment processes and employee satisfaction.
Overview
19
19
years of professional experience
2
2
Languages
Work History
Management
HEB Grocery Co
01.2017 - 11.2023
- Organized new employee orientation schedules for new hires.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Coordinated employee training programs to improve productivity and performance.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Supervising Lead
HEB Grocery Co.
01.2012 - 12.2016
- Analyzed and reported on employee turnover rates to assess reasons and make recommendations for improvement.
- Applied mediation and collaboration to successfully resolve employee complaints and grievances.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Processed employee termination paperwork at direction of supervisory staff.
Management Lead
HEB Grocery Co.
12.2007 - 12.2011
- Aided staff with employee performance review paperwork and documentation.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Monitored and analyzed employee satisfaction survey results.
- Participated in job fairs to recruit new talent.
- Compiled employee records from individual departments to maintain central files.
- Coordinated employee relocation processes.
- Participated in recruitment and selection process for new hires.
- Updated and maintained employee attendance records.
- Developed and maintained HR policies and procedures.
- Responded to employee inquiries regarding benefits and other HR topics.
Management/Supervisor
HEB Grocery Co.
01.2005 - 01.2008
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Checked references for potential candidates.
- Converted employee status from temporary to permanent.
- Created job descriptions on boards for vacant jobs.
- Set up orientations and initial training for new employees.
- Helped employees register for benefits programs using online portals.
- Coached and supervised employees and managed human resources functions.
- Assisted company recruiters and human resources department in staffing, recruiting and retention of employees.
- Partnered with employees and management to communicate various human resources policies, procedures, laws, standards and government regulations.
- Provided administrative support and implementation for financial administration, evidence and inventory control and human resources management.
Education
Bachelor of Arts - Technology Management
South Texas College
Mcallen, TX12.2023
Associate of Arts - Human Resources Management
South Texas College
Mcallen, TX12.2023
Skills
- HR policies
- Benefits Administration
- Human resources administration
- Communication Management
- Employee Relations
- Talent management
- Maintaining files
- Staff education and training
- Report Generation
- Conflict Management
- Labor law knowledge
- Microsoft Office and DocuSign
Additional Information
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience
stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring, and morale-building
techniques to maximize employee engagement and performance.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Management
HEB Grocery Co
01.2017 - 11.2023
Supervising Lead
HEB Grocery Co.
01.2012 - 12.2016
Management Lead
HEB Grocery Co.
12.2007 - 12.2011
Management/Supervisor
HEB Grocery Co.
01.2005 - 01.2008
Bachelor of Arts - Technology Management
South Texas College
Associate of Arts - Human Resources Management
South Texas College
Work Preference
Work Type
Full TimePart TimeInternshipWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balance401k matchCareer advancementHealthcare benefitsPersonal development programsStock Options / Equity / Profit SharingWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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