Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Genesis Guzman

Houston,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lead Pharmacy Technician

CVS Pharmacy
12.2020 - Current
    • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
    • Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
    • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
    • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
    • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
    • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
    • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
    • Stocked, labeled, and inventoried medication to keep accurate records.
    • Answered incoming phone calls and addressed questions from customers and healthcare providers.
    • Collected co-payments or full payments from customers.
    • Set up and modified patient profiles to include current medications and insurance details.
    • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
    • Entered and processed patients' prescriptions into internal system.

Designated Hitter

Walgreen's Pharmacy
02.2020 - 12.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Set up new sales displays each week with fresh merchandise.
  • Restocked and organized merchandise in front lanes.
  • Performed cash, card and check transactions to complete customer purchases.
  • Checked personal identifications during alcohol and tobacco sales.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Built relationships with customers to encourage repeat business.
  • Coordinated verification and filling of more than 350 daily prescriptions in high-volume retail pharmacy environment.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Self Checkout Cashier

Walmart
01.2018 - 05.2018
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Diagnosed issues with self-checkout machines and manually processed transactions.
  • Assisted customers with self-checkout machine operations.
  • Performed cash, card, EBT and check transactions to complete customer purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Built relationships with customers to encourage repeat business.

Education

Associate of Arts - General Studies

San Jacinto College District
Pasadena, TX
12.2021

Associate of Applied Science - Health Sciences

San Jacinto College District
Pasadena, TX
08.2021

Certification of Technology - Pharmacy Technology Certification

San Jacinto College District
Pasadena, TX
12.2020

Skills

  • Bilingual Spanish & English
  • Team Collaboration
  • Staff Leadership
  • Patient Confidentiality
  • Effective Customer Service

References


  • Nathan Nguyen, PHARM.D., B.S.
  • ASHLEE WOLF, PHARM.D., B.S. (832) 563-0596 | ashleewolf18@gmail.com

Certification

  • CPhT - Certified Pharmacy Technician
  • First Aid/CPR/AED Certified (American Red Cross)
  • Certified Sterile Compounding (ACPE), Sterile Products & USP 797 Certification (IV), (National Pharmacy Technician Association Inc.)
  • Certified Immunization Administration By Pharmacy Technician, (Pharmacy-Based Immunization Administration) (APhA),

Timeline

Lead Pharmacy Technician

CVS Pharmacy
12.2020 - Current

Designated Hitter

Walgreen's Pharmacy
02.2020 - 12.2020

Self Checkout Cashier

Walmart
01.2018 - 05.2018

Associate of Arts - General Studies

San Jacinto College District

Associate of Applied Science - Health Sciences

San Jacinto College District

Certification of Technology - Pharmacy Technology Certification

San Jacinto College District

Similar Profiles

CREATE PROFILE
Genesis Guzman