Gerardo Lara Jr.
Laredo,TX
Overview
20
20
years of professional experience
1
1
Certification
Work History
Technical Quality Manager
Travel Center Of America
06.2023 - Current
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Improved quality processes for increased efficiency and effectiveness.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Rancho Las Piedras Inc
05.2005 - Current
- Maintenance Work such as performing repairs on HVAC units, carpentry, electrical issues and plumbing)
- Review and close daily work order
- Supervise work done by workers
- Order and receive parts
- Manage crew and distribute as needed to perform repairs
- Comunicate with customers
- Supervise a team of 8 and overlook procedures to ensure safety and quality work.
Diesel Technician
Rush truck center
10.2022 - 06.2023
- Perform quality inspections and maintenance repairs on heavy and medium duty equipment
- Perform diagnostics to best ability using diagnostic softwares
- Assist peers in performing jobs when needed
- Assist in ordering parts needed for repairs
- Perform repairs such as replacing lights, diagnose electrical issues, replacing tires, brakes, wheel seals, 5th wheel rebuilds and suspension repairs
- Perform engine repairs such as head gaskets, front structure seals, injectors , radiators, valve covers, valve adjustments , cam shaft , rocker replacements
- Perform diagnostic and repairs on HVAC system
- Perform diagnostic and repairs on DPF system, EGR , and turbo
- Provide excellent customer service
- Reviewed daily workers and proper information needed based on warranty jobs
- Perform new and used trucks inspections
- Assist with road calls as needed
- Perform inspections and repaairs on dry van, flat bed , tankers
- Perform diagnostic and electrical issues on heavy and medium duty trucks
- Perform engine work on Cummins, Paccar, Hino engines.
- Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for diesel-powered vehicles.
- Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
- Completed warranty services and submitted required paperwork.
Diesel Technician/ Lead Technician
Penske Truck Leasing
05.2021 - 06.2022
- Perform quality inspections and maintenance repairs on heavy and medium duty equipment
- Use Servicenet to document repairs/follow ups after inspections
- Assist supervisor on overlooking the shop as needed
- Assist in ordering/receiving parts, provide purchase orders for outside vendors, assign tasks to technicians and review work orders for proper notation and parts being charged out
- Perform repairs such as replacing lights, diagnose electrical issues, replacing tires, brakes, wheel seals, 5th wheel rebuilds and suspension repairs
- Communicate with customers effectively in order to meet customer's needs
- Provide excellent customer service
- Perform and update daily yard check
- Review and respond daily emails
- Reviewed daily reports
- Reviewed and closed daily work orders
- Reviewed outside vendors work
- Reference mario viera branch manager (956) 7234339 / Samuel Salazar supervisor (956) 6455413
Werner enterprises
02.2021 - 05.2021
- Performed Dot inspections on heavy duty equipment
- Diagnosed and repaired heavy duty equipment
- Assisted co workers with help as needed
Schneider National Inc
05.2019 - 02.2021
- Trailer Inspector - Carry out daily tasks in inspecting incoming/outgoing trailers for any defects/DOT violations along with using computer software to note down any repairs needed
- Trailer Technician - Performed repairs on trailers such as replacing brakes, tires, wheel seals, lights, air lines, landing gear, brake chambers and diagnosing ABS issues.
STTS
06.2018 - 12.2018
- Diesel Technician Assistant - Daily tasks consisted of prepping tools/equipment and assisting senior diesel technicians with repairs and diagnosing issues pertaining to A/C, coolant leaks, oil leak, air compressors, air dryers, lighting/wiring and interior components
- Trailer Technician Assistant
- Part runner
- Local Delivery Driver
Education
Bachelor in Criminal Justice -
Laredo College
05.2010
High School Diploma -
United High School
05.2007
Skills
- Plumbing (10 years)
- HVAC (10 years)
- Carpentry and Construction (10 Years)
- Microsoft Office Suite (5 years)
- Customer Service (5 years)
- Hand tools (13 years)
- Power tools (10 years)
- Team Management/Employee Supervision (10 years)
- Weld (3 years)
- CDL Driver (3 years)
- M5 software (2 years)
- Servicenet/Partsnet Software (1 year)
Certification
- Annual Vehicle Inspector meeting requirements in 49 CFR 396.19
- Phase 1 Technical Training (Trailer AVI, DOT brake inspector, Trailer electrical COE and Trailer ABS)
- Brake inspector meeting requirements in 49 CFR 396.25
- ABS certified
- DOT PM certified
- CPR Certified.
- Drivers License Class A (CDL)
Timeline
Technical Quality Manager
Travel Center Of America
06.2023 - Current
Diesel Technician
Rush truck center
10.2022 - 06.2023
Diesel Technician/ Lead Technician
Penske Truck Leasing
05.2021 - 06.2022
Werner enterprises
02.2021 - 05.2021
Schneider National Inc
05.2019 - 02.2021
STTS
06.2018 - 12.2018
Rancho Las Piedras Inc
05.2005 - Current
High School Diploma -
United High School
- Annual Vehicle Inspector meeting requirements in 49 CFR 396.19
- Phase 1 Technical Training (Trailer AVI, DOT brake inspector, Trailer electrical COE and Trailer ABS)
- Brake inspector meeting requirements in 49 CFR 396.25
- ABS certified
- DOT PM certified
- CPR Certified.
- Drivers License Class A (CDL)
Bachelor in Criminal Justice -
Laredo College
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