Gerardo Mendoza
Pecos,TX
Overview
6
6
years of professional experience
Work History
Bar Tender/waiter
Alpine Lodge
05.2022 - 02.2024
- Completed mandatory alcohol server training to comply with local regulations and maintain a safe environment for patrons.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Enhanced customer satisfaction by promptly serving beverages and attending to special requests.
- Developed rapport with regular customers, fostering loyalty and repeat business.
- Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
- Streamlined drink preparation processes by prepping garnishes and glassware ahead of busy shifts for better efficiency.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Collaborated with bartenders and kitchen staff for seamless service during peak hours.
- Prepared hot coffee and tea according to customer requests.
- Maintained a clean and organized work environment, ensuring optimal service for patrons.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
Cook
Dairy Mart
05.2018 - 07.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Education
N/A -
Pecos High School
Pecos, TXSkills
- Excellent customer service
- Strong Communication Skills
- Patience and Empathy
- Efficient multitasking
- Reliability and punctuality
- Cleanliness and sanitation
- Food Service
- Equipment Operation
- Memory retention
- Menu Memorization
- Professional Appearance
- Payment Processing
- Order Accuracy
- Guest Needs Assessment
- Menu presentation
- Table setting and bussing
- Beverage preparation techniques
- Cocktail preparation
- Hospitality and accommodation
- Menu knowledge
Timeline
Bar Tender/waiter
Alpine Lodge
05.2022 - 02.2024
Cook
Dairy Mart
05.2018 - 07.2020
N/A -
Pecos High School
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