Proven leader and effective Assistant Manager at Florecer LLC, adept in operations management and staff supervision. Excelled in enhancing customer relations and service quality, fostering team motivation, and reducing cash discrepancies. Demonstrates a strong blend of marketing knowledge and negotiation skills, driving performance improvements and fostering a positive work environment.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Diligent Customer Service skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.
Customer Relations
Team motivation
Product and service knowledge
Staff Training and Development
Staff Supervision
Staff Management
Employee Scheduling
Operations Management
Marketing knowledge
Negotiation