Gerardo Pachano

As an Driver Helper/administrative assistant for Ancar Towing, my duties include managing daily office operations, coordinating schedules, and handling customer inquiries to ensure efficient service. I assist in maintaining records and documentation, process billing and payments, and support the team with any administrative tasks to help the business run smoothly. My role also involves communicating with drivers and dispatching them to various locations, ensuring that all operations are organized and that customer needs are met promptly and professionally.

• Exhibited good attendance, work habits, and willingness to learn job functions.
• Advised regarding delays and special circumstances.
• Maintained updated and detailed records of calls in physical and electronic database.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.