Summary
Overview
Work History
Education
Skills
Timeline
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GERARDO RAMOS

Highland,CA

Summary

REGISTERED NURSE/ MANAGER- varied experiences in case management and staff supervision.

REALTOR/ BUSINESS OWNER/ TEAM LEADER- team builder/ leader focused on fostering team productivity through continuous monitoring, effective communication and applying principles of efficiency.

Overview

37
37
years of professional experience

Work History

Realtor/ Group-Owner/Team Lead/ Tarbell-KW Realty

Self Employed
07.2004 - Current
  • Lead team towards efficiency and productivity.
  • Identified team's challenges and implemented corrective actions to resolve concerns.
  • Provided ongoing in-service to team members based on designated duties.
  • Oversaw day-to-day activities of team members, both in administrative functions and field functions in representing sellers and buyers towards achieving their realty goals.
  • Motivate teams to achieve team and company-wide goals through effective communication collaboration and innovation.
  • As an RN, I always emphasized to clients that as a previous RN, I always apply the Nursing Care Planning in most if not all situations, towards resolving any challenges on the table, whether it's in selling or buying a home.

Dental Office Manager

Owner, Universal Dental Care
08.1998 - 12.2003
  • Supervised daily activities of the dental clinic.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
  • Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
  • Collaborated closely with other dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
  • Maintained daily meetings, reviewing daily goals with team members towards clarity.
  • Evaluated performance of associates.
  • Established and maintained team building sessions weekly and as indicted to maintain positive work environment and productivity.

Unit Supervisor

Patton State Hospital
07.1996 - 07.1998
  • Managed the daily activities in a long term mental health unit on AM, PM and NOC shifts.
  • Developed a positive work culture with a strong emphasis on collaboration, effective communication and quality patient care.
  • Performed appraisal/evaluation of staff.
  • Evaluate staffing needs and monitor staff's usage of leave credits.
  • Enhanced overall operational efficiency by regularly reviewing and updating departmental policies, procedures, and guidelines.
  • Prepared daily reports and collaborated with fellow supervisors and Program Director.
  • Prepared my unit daily in preparation for random licensing, Joint Commission and other regulatory agency survey/visits.
  • Conflict resolution as deemed necessary.

RN Shift Lead

Patton State Hospital
07.1995 - 06.1996
  • Managed PM shift.
  • Collaborated with RNs, LVNs, Psychiatric Technicians and CNA, in successfully achieving short and long term goals on the unit.
  • Ensured that daily operations are carried out as scheduled.
  • Monitored administration of medications accurately and safely, reducing medication errors and adverse reactions.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better outcomes.
  • Routinely prepared the PM shift for random Licensing, Joint Commission and other regulatory agency visits.

RN Case Manager

Patton State Hospital
09.1990 - 06.1995
  • Performed case management duties in a long term care mental health unit, including but not limited to triaging, assessment, referrals, nursing care planning, etc.
  • Provided emotional support to patients coping with forensic/ court appointed patients mental illness.
  • Conduced treatment groups towards patients' return to the court system.
  • Educated patients on available community resources, facilitating access to necessary support services.
  • Collaborated closely with physicians, psychologists, social workers, rehabilitation therapists to develop individualized treatment plans, supporting optimal patient outcomes towards their return to the court system.

Registered Nurse

Whipps Cross Hospital
08.1987 - 07.1988
  • Staff Nurse in a medical, post surgery unit.
  • Applied nursing interventions based on patients' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.

Education

Bachelor of Science - Nursin

University of Santo Tomas
Espana Ave, Manila, Philippines
03-1986

Skills

    My skills bring these values:

  • Leadership
  • Efficiency staff, team management
  • Multitasking
  • Efficiency in work place
  • Adherence to goals
  • Productivity
  • Focused and work effectively under pressure
  • Foster collaboration and positive work environment

Timeline

Realtor/ Group-Owner/Team Lead/ Tarbell-KW Realty

Self Employed
07.2004 - Current

Dental Office Manager

Owner, Universal Dental Care
08.1998 - 12.2003

Unit Supervisor

Patton State Hospital
07.1996 - 07.1998

RN Shift Lead

Patton State Hospital
07.1995 - 06.1996

RN Case Manager

Patton State Hospital
09.1990 - 06.1995

Registered Nurse

Whipps Cross Hospital
08.1987 - 07.1988

Bachelor of Science - Nursin

University of Santo Tomas

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GERARDO RAMOS