Gerardo Rodriguez-Camargo
Fairborn
Summary
Dynamic manager with a proven track record at El Rancho Grande Mexican Food Restaurant, excelling in team building and financial analysis. Successfully optimized profits while enhancing customer service through effective training and conflict resolution. Adept at inventory management and regulatory compliance, consistently ensuring operational excellence and high-quality guest experiences. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Manager
El Rancho Grande Mexican Food Restaurant
Fairborn
05.2005 - 02.2025
- Trained employees on additional job positions to maintain coverage of roles.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Resolved conflicts among employees in an effective manner.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Updated computer systems with new pricing and daily food specials.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Trained new employees to perform duties.
- Distributed food to service staff for prompt delivery to customers.
- Assisted with kitchen preparation during peak times as needed.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Optimized profits by controlling food, beverage and labor costs.
- Assisted staff by serving food and beverages or bussing tables.
- Created detailed reports on weekly and monthly revenues and expenses.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Skills
- Team building
- Employee training
- Financial analysis
- Inventory management
- Regulatory compliance
- Task delegation
- Conflict resolution
- Food safety
- Customer service
- Operational standards
- Time management
- Exceptional customer service
- Multitasking and organization
- Point of sale operation
- Guest seating
Certification
- servsafe
- food handlers
- managers food safety
- bartending license
Languages
Spanish
Native/ Bilingual
Timeline
Manager
El Rancho Grande Mexican Food Restaurant
05.2005 - 02.2025
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