Gerardo Rodriguez III
Laredo,TX
Summary
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment. Personable Grocery Clerk offering 2 years of experience in front-end and backroom store activities. Demonstrated skill with System operations, relating to stocking, loading and receiving products and deliveries. Committed to learning new roles and processes to support various departments and service initiatives. Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Grocery Associate
H-E-B Grocery
09.2022 - Current
- Collaborated with colleagues and support staff to maximize team efficiency.
- Provided outstanding service to all individuals, promoting effective, and lasting relationships.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Checked for outdated and overripe grocery items and removed from inventory.
- Put up discarded or returned merchandise, stocked and restocked front-end products and used supply items efficiently to eliminate waste and to achieve lowest supply cost.
- Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Retrieved items for customers and verified prices.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
Front End Cashier
Target
12.2021 - 08.2022
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled daily totals to maintain balanced and compliant ledgers.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Learned duties for various positions and provided backup at key times.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Operated register system to process new purchases, item returns, and merchandise exchanges.
- Helped customers complete purchases, locate items, and join reward programs.
Package Handler
FedEx Ground
06.2020 - 08.2021
- Followed verbal and written instructions to properly move and ship products.
- Communicated regularly with supervisors to provide information on delays and issues with shipments.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Followed safety regulations to maintain safe work environment.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Assembled, sealed, and loaded packages into correct trucks.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Operated equipment while observing standard safety procedures.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Education
Homeland Security Studies - Bachelors
Sam Houston State University
Huntsville, TXSkills
- Company Guidelines
- Food Safety Understanding
- Shrinkage Prevention
- Grocery Standards
- Restocking Procedures
- Price Checking
- Customer Satisfaction
- Teamwork and Collaboration
Accomplishments
- Developed outstanding skills in time management, customer engagement and oral communications through consistent interaction with supervisors and customers.
- Designed eye-catching product displays, helping to increase merchandise visibility to the customer.
Languages
Spanish
Limited Working
Timeline
Grocery Associate
H-E-B Grocery
09.2022 - Current
Front End Cashier
Target
12.2021 - 08.2022
Package Handler
FedEx Ground
06.2020 - 08.2021
Homeland Security Studies - Bachelors
Sam Houston State University
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