Gerardo Vazquez
Fort Worth,TX
Summary
Dynamic and customer-focused, excelled as a Food Service worker by leveraging exceptional multitasking and communication skills to enhance service quality and efficiency. Achieved notable improvements in team morale and customer loyalty through proactive problem-solving and safety standards adherence. Skilled in fast-paced service and sanitation, consistently exceeding regulatory and customer expectations.
Overview
2
2
years of professional experience
Work History
Food Service Worker
Fort Worth Zoo
11.2022 - 12.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Set up and broke down food service lines quickly to maintain service flow.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Participated in regular trainings to stay current on industry best practices and trends.
- Improved team morale by organizing regular staff meetings and feedback sessions.
- Maintained accurate records of food temperatures to ensure safety standards were met.
- Enhanced customer loyalty, remembering regulars' names and orders.
- Managed inventory levels to prevent shortages and reduce waste.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
- Monitored food quality and freshness throughout day.
- Greeted customers and answered inquiries regarding menu items and specials.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Adjusted food preparation methods in accordance with customer requests.
Education
Associate Of Arts In Visual Art - Fine Arts
Tarrant County College
Fort Worth, TXSkills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Cleaning and sanitation
- Problem-solving
- Strong communication skills
- Positive attitude and energy
- Fast-paced environment
- Productivity and efficiency
- Working with diverse people
- Safe food handling
- Basic mathematics
- Heavy lifting capacity
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Food Service Worker
Fort Worth Zoo
11.2022 - 12.2024
Associate Of Arts In Visual Art - Fine Arts
Tarrant County College
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