Gerardo Vega
Dallas,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Recon Manager
Tricolor Auto Group
Wilmer, TX
05.2021 - 09.2025
- Monitored daily production activities to identify areas for improvement and increased efficiency.
- Created detailed reports outlining the costs associated with each reconditioning project.
- Reviewed repair estimates from service providers before approving them for payment.
- Provided technical advice regarding repair options available for damaged vehicles.
- Maintained accurate records of work performed on each vehicle during reconditioning process.
- Scheduled maintenance services, repairs and inspections in accordance with manufacturer guidelines.
- Monitored inventory levels and ordered parts as needed.
- Conducted regular quality checks on completed vehicles prior to delivery.
- Established procedures for maintaining inventory levels of spare parts and tools.
- Ensured compliance with all safety regulations and company policies.
- Supervised a team of technicians to ensure timely completion of projects.
- Identified training needs for staff members, providing guidance and support as required.
- Coordinated and managed the reconditioning of vehicles, ensuring they met all safety standards.
- Ordered parts and supplies needed for repairs or upgrades to vehicles.
- Collaborated with other departments within the organization to ensure smooth workflow throughout the entire reconditioning process.
- Implemented cost-saving strategies such as reusing components instead of replacing them.
- Developed and implemented protocols for vehicle reconditioning processes.
- Ensured compliance with all applicable laws, regulations, safety codes and industry standards.
- Implemented cost-saving measures without compromising quality or customer satisfaction.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assigned work and monitored performance of project personnel.
- Delegated work to staff, setting priorities and goals.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Produced thorough, accurate and timely reports of project activities.
- Recruited and trained new employees to meet job requirements.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Level B Technician
Tricolor Auto Group
Dallas, TX
01.2021 - 05.2021
- Performed routine maintenance including oil changes, tire rotations, and brake inspections.
- Diagnosed vehicle issues using advanced diagnostic equipment and tools.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Performed drive ability tests on vehicles after repairs were completed.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Kept detailed records of repairs, labor involved and parts used.
Make Ready Manager
Tricolor Auto Group
Garland, Texas
08.2020 - 01.2021
- Conducted inspections to ensure quality and compliance with standards.
- Streamlined communication between transportation and sales lots for inventory delivery.
- Managed daily operations of automotive detailing team and workflow.
- Coordinated scheduling of detailing services for multiple vehicles simultaneously.
- Implemented best practices for time management within the team.
- Monitored productivity levels of employees to ensure goals were met in a timely manner.
- Delegated work to staff, setting priorities and goals.
- Reviewed completed work to verify consistency, quality, and conformance.
Express Service Technician
Tricolor Auto Group
Dallas, Texas
07.2019 - 08.2020
- Performed oil changes and fluid checks on various vehicle models.
- Maintained cleanliness and organization of service area and tools.
- Assisted other technicians when needed during complex repairs.
- Provided excellent customer service to ensure customers were satisfied with their experience.
- Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
- Rotated tires and checked brakes on vehicles.
- Kept shop area neat and clean by removing debris and safely disposing of used oil.
- Communicated with customers regarding status of service work and estimated timeframe for completion.
Comercial Sales manager
Auto Plus Auto Parts
Dallas, Texas
03.2017 - 07.2019
- Maintained effective customer communications and built strong customer relationships.
- Generated leads through cold calling, emailing, attending trade shows, and other methods.
- Resolved customer complaints regarding sales and service.
- Improved profit margins by effectively managing expenses, budget, and overhead, increasing closings and optimizing product turns.
- Assisted customers in identifying and selecting automotive parts.
- Maintained organized inventory of automotive components and supplies.
- Processed customer orders accurately and efficiently.
- Collaborated with team members to fulfill parts requests promptly.
- Utilized computer systems to track inventory levels and orders.
- Supported team in maintaining a clean and safe work environment.
- Handled returns and exchanges of automotive parts as needed.
- Updated customer and vendor accounts with each purchase to support accurate billing.
- Trained new staff members in operating procedures, stocking methods and other duties related to automotive parts specialists.
- Coordinated and executed daily parts deliveries to local businesses.
Service Manager
NTB
Dallas, Texas
05.2015 - 03.2017
- Responsible for supervising repairs and Maintenance quality
- Responsible for explaining service recommendations and options to customers
- Had to cover we're ever staffing shortage was at in the shop
- Hire, train, manage and inspire technicians and counter sales people
- Ensure strong sales and financials
- Maintain NTB policies and ensure the security and safety of the facility
- Demonstrate and promote excellent customer service every day.
Retail Parts Pro
Advance Auto Parts
08.2013 - 05.2015
- Provide GAS2 selling experience for DIY and DIFM customers
- Achieve personal / store sales goals and service objectives
- Manage DIY services including battery installation, testing, wiper installs, etc
- Ensure high standards of customer service and store appearance standards
- Key holder responsibilities (task assignment and completion, safety, open/close duties)
- Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
Parts Sales Manager
Autozone
Dallas, Texas
06.2011 - 08.2013
- Helped maintain accurate inventory counts
- Processed customer orders and returns
- Helped restock truck shipments
- Responsible for communicating sales, progress reports and other reports pertaining to stores operations to customer service personnel
- Other duties included auditing cash registers and completing cash deposits for daily sales
- Responsible for opening and closing store.
Education
Automotive cluster -
Skyline High School
05.2011
Skills
- Established good working relationships with customers/clients
- Ability to organize, prioritize and work under extreme work pressure, heavy work load and deadlines
- Strong verbal and personal communication skills
- Decision making, critical thinking
- Self-motivated, initiative, maintains a high level of energy
- Accuracy and Attention to details
- Tolerant and flexible, adjusts to different situations
- Organization and prioritization skills
- Problem analysis, use of judgment and ability to solve problems efficiently
- Process Improvement
- Employee Development
- Cost Control
- Onboarding and Orientation
- Staff Training
- Administration and Reporting
Key Qualifications
- Established good working relationships with customers/clients.
- Ability to organize, prioritize and work under extreme work pressure, heavy work load and deadlines.
- Strong verbal and personal communication skills.
- Decision making, critical thinking.
- Self-motivated, initiative, maintains a high level of energy.
- Accuracy and Attention to details.
- Tolerant and flexible, adjusts to different situations.
- Organization and prioritization skills.
- Problem analysis, use of judgment and ability to solve problems efficiently.
References
Available upon request.
Certification
- A/c 609 CERTIFICATION
- LICENSED STATE INSPECTOR
Timeline
Recon Manager
Tricolor Auto Group
05.2021 - 09.2025
Level B Technician
Tricolor Auto Group
01.2021 - 05.2021
Make Ready Manager
Tricolor Auto Group
08.2020 - 01.2021
Express Service Technician
Tricolor Auto Group
07.2019 - 08.2020
Comercial Sales manager
Auto Plus Auto Parts
03.2017 - 07.2019
Service Manager
NTB
05.2015 - 03.2017
Retail Parts Pro
Advance Auto Parts
08.2013 - 05.2015
Parts Sales Manager
Autozone
06.2011 - 08.2013
Automotive cluster -
Skyline High School
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