Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gerardo "Jerry" Espinoza

Shafter,CA

Summary

Dynamic and reliable professional recognized for exceptional communication skills, rapid adaptability, and meticulous attention to detail. Proven experience in administrative support, customer service, and sales, ensuring seamless operations and enhanced client satisfaction. Committed to fostering a collaborative team environment while pursuing opportunities for personal and professional growth. Eager to leverage a diverse skill set to drive organizational success and exceed performance objectives.

Overview

4
4
years of professional experience

Work History

Receptionist

First 5 Kern
08.2020 - 07.2022
  • Scheduled and managed meetings and appointments.
  • Delivered administrative support in a fast-paced office environment.
  • Managed calendars, answered phones, sorted mail, and provided guest services.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.

Shopper

Instacart
07.2020 - 01.2021
  • Resolved inter-departmental escalations to retain customer satisfaction.
  • Proactively contacted customers regarding orders and services, enhancing retention.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Demonstrated speed and accuracy in order item selection.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Office Assistant

Shafter Recreation & Park District
10.2018 - 07.2019
  • Handled clerical tasks including filing, copying, and mail distribution.
  • Greeted visitors and managed front desk responsibilities.
  • Supported recordkeeping systems and assisted with written correspondence.
  • Provided information via phone and in person.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.

Education

High School Diploma -

Shafter High School
Shafter, CA
01.2019

No Degree - Business Administration

Bakersfield College
Bakersfield, CA
08-2026

Skills

  • Efficient typing skills at 35 WPM
  • Effective communication skills
  • Document organization and upkeep
  • Organizational skills
  • Data entry proficiency
  • Skilled in handling office devices
  • Skilled in creating documents, spreadsheets, and presentations using Microsoft Office
  • Proficient in Google Workspace
  • Appointment scheduling

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Receptionist

First 5 Kern
08.2020 - 07.2022

Shopper

Instacart
07.2020 - 01.2021

Office Assistant

Shafter Recreation & Park District
10.2018 - 07.2019

High School Diploma -

Shafter High School

No Degree - Business Administration

Bakersfield College

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