Summary
Overview
Work History
Education
Skills
Timeline
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Gerardo Jossue Felix

San Luis,AZ

Summary

I consider myself a responsible young man who is eager to learn in this field of Education. I genuine love to help kids, help them learn new concepts, and help them with projects to learn,. I have been helping my siblings with school work for many years and I have some experience helping children reinforcing their communication goals during speech therapy sessions.

Overall, I am a good candidate for this position since I have the skills needed to help children learn in a positive environment and receive a better education.

Overview

3
3
years of professional experience

Work History

Sales Agent

AT&T Mobility
San Luis, AZ
03.2022 - 05.2024
  • Analyzed data to identify trends in customer behavior and preferences.
  • Reported directly to regional Sales Manager regarding progress towards goals.
  • Ensured compliance with company policies and procedures at all times.
  • Negotiated contracts with customers to secure sales deals.
  • Resolved customer complaints promptly and effectively.
  • Coached new employees on best practices for closing deals quickly and efficiently.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
  • Improved customer service feedback scores through outstanding service.
  • Assisted large number of customers per day in finding or selecting items.
  • Reviewed files, recordings, and other documents to obtain information to respond to requests.

Loader and Unloader

Coast King Packing
Yuma, AZ
08.2022 - 12.2022
  • Worked collaboratively with other team members to complete projects in a timely manner.
  • Wrapped and packaged finished products to meet all specifications required.
  • Labeled containers accurately with correct item codes and destination.
  • Disposed of waste material properly following company guidelines and environmental regulations.
  • Performed daily cycle counts and physical inventories of goods stored in the trailers.
  • Operated with pallets, trailers, and tractors to move skids throughout the fields and streets.
  • Reconfigured inbound pallets to meet storage requirements.
  • Unloaded materials by hand to help team meet work demands.
  • Communicated load, product or pallet issues to supervisor.
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Packed boxes and stock using organizational guidelines.

Cook

McDonald's Restaurant
San, AZ
01.2021 - 10.2022
  • Resolved customer complaints regarding food quality or services provided.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Adhered to food safety standards when storing and preparing foods.
  • Managed inventory levels of ingredients and supplies necessary for daily operations.
  • Organized storage areas for efficient usage of space.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.

Education

Speech Language Assistance

Arizona Western Collage
San Luis, AZ
05-2026

Skills

  • Good Communication Skills
  • Patience
  • Good team player
  • Creative and good art skills
  • Fast learner
  • Good working with children

Timeline

Loader and Unloader

Coast King Packing
08.2022 - 12.2022

Sales Agent

AT&T Mobility
03.2022 - 05.2024

Cook

McDonald's Restaurant
01.2021 - 10.2022

Speech Language Assistance

Arizona Western Collage

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Gerardo Jossue Felix