Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gerber Flores

Huntington,NY

Summary

Experienced professional in the food service industry with over 20 years of expertise. Skilled in sales, QSR product placement, technology-driven platforms, OEM product placement, brand introduction, dealer and rep engagement. Known for excelling in customer support and cultivating long term relationships while bringing positive energy to the workplace. Excited about the opportunity to contribute to your company or team.

Overview

24
24
years of professional experience

Work History

Product Sales Manager

Renau Corporation
04.2024 - Current
  • Provided input on marketing materials to create compelling campaigns that attracted target customers effectively.
  • Implemented successful customer trials to showcase product performance.
  • Participated in numerous Trade Shows NAFEM, NRA, FSTECH.
  • Helped create product collateral-product spec, instructions/ user guide.
  • Developed and implemented effective sales strategies to boost sales and customer satisfaction ratings.
  • Identified new market opportunities, expanding the company's client base and boosting sales figures.
  • Delivered exceptional customer service, addressing concerns promptly and ensuring satisfaction for long-term success.
  • Performed customer case study on cleanliness, product consistency and labor savings delivered by technology deployed within the Restaurant.
  • Established trust-based relationships with key accounts by maintaining consistent communication channels and addressing their unique needs.
  • Built strong relationships with clients, resulting in repeat business and increased revenue.
  • Developed a comprehensive understanding of competitor products and strategies to maintain a competitive edge in the industry.
  • Managed accounts to retain existing relationships and grow share of business.
  • Implement and manage client's dashboard and platform.
  • Work with the Engineering team to develop new products and features addressing customer specifications.
  • Capture future requirements to compliment current product platform.
  • Setup Manufacturers Reps in the West Coast, MidWest and North East of the US.
  • Support and grow equipment dealer client base outside the US.

US & Latin America Key Accounts Manager

Kitchen Brains
03.2013 - 05.2023
  • Collaborated with cross-functional teams for seamless project execution and exceptional client service.
  • Support Sales and Help Desk by getting involved when field related issues arise.
  • Work with OEM/Engineers to implement my solution as a standard.
  • Assisted marketing team in creating promotional materials that resonated with target audience segments effectively.
  • Negotiated contract terms and pricing, securing profitable deals for the company.
  • Created sales forecasts to target daily, monthly and yearly objectives.
  • Work with FCSI Consultants to Facilitate Specification to all OEMs in the Food Service Industry.
  • Work with OEMs to have KB products displayed at all major Trade Shows.
  • Attend Trade Shows.
  • Communicate with the Customer on any lead time issues.
  • Help the client with product placement in large scale projects such as Stadiums, Hospitals, School Campus.
  • Meet with Engineers to design new Modules with new Options Required By Customer.
  • Assist Chain Account Deploy Technology/Smart Devices in their Kitchen (Close Loop Forecasting Systems)
  • Maintain Customer Dashboards/Implement New Users Access on a Cloud Based Temperature Monitoring System.
  • Responsibilities Latin America:
  • Expansion Phase- Meet Strategic Partner, Propose, Discuss Business Plan.
  • Move forward immediately to secure introductory meetings with the Executive Groups/Chains Targeted in the Business plan.
  • Attend Trade Shows-NAFEM, NRA, CARIBLA.
  • Setup Dealer Network in Mexico, Guatemala, Honduras, El Salvador, Nicaragua, Costa Rica, Panama, Dominican Republic, Puerto Rico and Trinidad & Tobago.
  • Executing Phase- Software and Hardware Deployments- Assist with Site Scope, collect all data in a sharable drive for the team to start assembling the hardware and Software packages.
  • Support Dealer Training.
  • Support Local Technical Support Teams.

Technical Sales

Kitchen Brains
01.2012 - 02.2013
  • Support Sales Team with Technical Highlights of benefits of all the products we promoted.
  • Support Training Seminars for CFESA Certified Technicians.
  • Support Installation Technicians in the Field.
  • Attend Trade Shows.

General Manager/Production Manager

Modularm Corp.
04.2001 - 12.2011


  • Allocate Resources depending on Demand.
  • Work with Tech Support and Quality Control Teams to ensure product consistency.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
  • Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
  • Interacted well with customers to build connections and nurture relationships.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.

Education

Basic Electronic Course -

Wilson Tech-Dix Hills
Dix Hills, NY

Sales Training Course - undefined

Dale Carnegie-Western Connecticut
05.2015

High School Graduate -

Huntington
Huntington, NY
01.1998

Skills

  • Bilingual-English and Spanish
  • Team-oriented and self-sufficient
  • Results-driven
  • Strong technical skills
  • Sales development training
  • Effective problem-solving skills
  • Business development and planning
  • Customer relationship management
  • Product demonstration
  • New business development
  • Brand-building strategies

Timeline

Product Sales Manager

Renau Corporation
04.2024 - Current

US & Latin America Key Accounts Manager

Kitchen Brains
03.2013 - 05.2023

Technical Sales

Kitchen Brains
01.2012 - 02.2013

General Manager/Production Manager

Modularm Corp.
04.2001 - 12.2011

Sales Training Course - undefined

Dale Carnegie-Western Connecticut

Basic Electronic Course -

Wilson Tech-Dix Hills

High School Graduate -

Huntington

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