Gerhard Fazio
Fontana,CA
Summary
CUSTOMER-ORIENTED GENERAL MANAGER WITH STRONG MULTITASKING CAPABILITY FOCUSED ON INCREASING MY SKILLS IN BUSINESS AND SERVICE. ADAPTIVE AND DEADLINE-ORIENTED WITH THE CAPACITY TO EXECUTE AND COMPLETE MULTIPLE PROJECTS IN HIGH-STRESS ENVIRONMENTS. METICULOUS LEADER AND STRATEGIC PLANNER WITH COMPREHENSIVE GOALS.
Overview
10
10
years of professional experience
Work History
SERVER
BLAZING CRAB
8 2023 - 8 2024
- CUSTOMER SERVICE AT THE HIGHEST LEVEL
- ACCURATE ORDER TAKING AND ATTENTIVE SERVICE
- FOOD HANDLERS CARD AND RBS CERTIFIED
- CAPABLE OF HANDLING MULTIPLE TABLES IN HIGH STRESS ENVIRONMENTS.
INBOUND DEPT TRAINER
TARGET INC
2022.08 - 2023.09
- RECEIVING FREIGHT
- LOGISTICS REGARDING PLACEMENT OF FREIGHT
- TRAINING TEAM MEMBERS TO OPERATE EQUIPMENT
- COUNTING AND LABELING ITEMS ACCORDINGLY
- CONTINUOUSLY EVALUATING PERFORMANCE ISSUES TO OPTIMIZE WORK EFFICIENCY
- CONDUCTING SAFETY EVALUATIONS AND IMPLEMENTING TACTICS TO ASSIST WITH PERFORMING UP TO COMPANY STANDARDS.
GENERAL MANAGER
PLANET FITNESS
2017.09 - 2021.12
- REVIEWED PERFORMANCE DATA TO MONITOR AND MEASURE PRODUCTIVITY, GOAL PROGRESS AND ACTIVITY LEVELS
- ENHANCED OPERATIONAL SUCCESS THROUGH EFFECTIVE STAFFING, STRONG TRAINING, ADHERENCE TO SAFETY REGULATIONS AND WELL-TIMED CUSTOMER SERVICE
- DELIVERED BUSINESS STRATEGY AND DEVELOPED SYSTEMS AND PROCEDURES TO IMPROVE OPERATIONAL QUALITY AND TEAM EFFICIENCY
- HIRING, TRAINING, AND SCHEDULING TEAM WHILE MAINTAINING PRODUCTIVITY, SALES AND CLEANLINESS OF THE FACILITY
- OVERSEEING ALL PROCESSES IN CLUB FROM SALES TO SERVICE TO ASSIGNING CLEANING DUTIES.
SAFETY MARSHALL
WENDYS
2014.02 - 2017.09
- CONDUCTED SAFETY EVALUATIONS TO RECOMMEND ALTERNATE SAFETY MEASURES.
Education
HIGH SCHOOL DIPLOMA -
Skills
TEAM LEADERSHIP
Timeline
INBOUND DEPT TRAINER - TARGET INC
2022.08 - 2023.09
GENERAL MANAGER - PLANET FITNESS
2017.09 - 2021.12
SAFETY MARSHALL - WENDYS
2014.02 - 2017.09
SERVER - BLAZING CRAB
8 2023 - 8 2024
DESERT SANDS CHARTER HIGH SCHOOL - HIGH SCHOOL DIPLOMA,
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