Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

Geri Ford

Silsbee,TX

Summary

Reliable housekeeper with a proven ability to complete tasks quickly and efficiently. Excel in prioritizing, organizing, and following through on different cleaning duties. Specialize in deep cleaning techniques, laundry management, and space organization. Possess strong communication skills, adaptability to changing environments, and the capability to work independently or as part of a team to meet high standards of cleanliness.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Housekeeper/Home Organizer

Self-employed
Silsbee, TX
06.2015 - Current
  • Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
  • Organized closets according to customer specifications.
  • Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
  • Dusted furniture, windowsills, and other surfaces to remove dirt and cobwebs.
  • Washed and dried dishes to maintain clean and orderly kitchen.
  • Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
  • Swept, mopped, vacuumed and polished floors of all types.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
  • Coordinated home cleaning schedule based on client availability and realistic time constraints.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Managed household errands and other essential duties.

Store Manager

Dollar General Store
Kirbyville, TX
08.2021 - 07.2023
  • Managed daily banking activities such as deposits and withdrawals.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Established customer service standards and monitored staff compliance.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Recruited, trained and supervised new employees.
  • Resolved customer complaints in a timely manner.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Completed day-to-day duties accurately and efficiently.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Restaurant Manager

Novrozsky’s Hamburgers
Silsbee, Texas
03.2011 - 07.2012
  • Trained new employees to perform duties.
  • Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
  • Assisted with kitchen preparation during peak times as needed.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Oversaw food preparation, production and presentation according to quality standards.

Education

Some College (No Degree) - Medical Emergency

National EMS Academy
Beaumont, TX

Skills

  • Patient assessment
  • CPR certification
  • Emergency response
  • Conflict resolution
  • Multitasking and organization
  • Time management
  • Housekeeping

Certification

  • CPR Certification

Timeline

Store Manager

Dollar General Store
08.2021 - 07.2023

Housekeeper/Home Organizer

Self-employed
06.2015 - Current

Restaurant Manager

Novrozsky’s Hamburgers
03.2011 - 07.2012

Some College (No Degree) - Medical Emergency

National EMS Academy