Geri Lovain

Collaborated effectively in team-oriented environments and operated with a high degree of autonomy and adhered to professional ethics and compliance at all times.

Strength in the ability to work effectively with residents, support agencies, and move

intermittently throughout the workday with the main goal of providing housing stability.

Expert in balancing professional demeanor combined with empathy with residents, personnel, community partners and government agencies.

Organized community workshops promoting sustainable practices under the Resilient Communities framework.

Provided individual health coordination to clients needing support and housing stability. Areas of concentration were medication compliance and specialty care follow-ups.

Collaborated with stakeholders to bridge mental health needs and educational priorities.Focused on implementing best practices to support children’s academic success.

Built customer trust by delivering accurate information in English and Spanish. Directed a high volume of incoming calls concerning housing inspections for prospective tenants across the United States.Actively listened to customers, handled concerns quickly and escalated major issues to supervisor. Managed high-volume inbound calls as they related to potential tenants awaiting housing inspection results throughout the US.Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.