Summary
Overview
Work History
Education
Skills
Timeline
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Geri Sheaffer

Davis,OK

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills with 10 years in Casino & Tribal Industries, 4 years in Retail Management, and 5 years in Law Relations & Writing.

Overview

12
12
years of professional experience

Work History

Legal Assistant to Partner

Farabough & Mouledoux
03.2021 - Current
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Prepared and drafted correspondence and legal forms to maintain smooth communications.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Handled continuous 300+ client workload, scheduling, and made notes for deadlines, motions, and other important dates.
  • Completed electronic filings, initiated billing statements, and managed firm administrative matters.
  • Scheduled appointments, court appearances, and depositions for busy law firm.
  • Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
  • Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
  • Created spreadsheets to track client progress and document billable hours.
  • Revised and finalized letters, briefs, and memos.
  • Produced legal documents such as briefs, pleadings and appeals.
  • Researched and analyzed legal issues and cases to provide accurate advice to clients.
  • Collaborated with attorneys to develop strategies for each case.
  • Organized documents to manage paper and electronic filing systems of clients.
  • Wrote and filed pleadings with Workers' Compensation, Federal and County Court to maximize case success.
  • Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence

Standards Development Writer

The Chickasaw Nation
03.2018 - 08.2020
  • Compliance & Standards Development creating regulations, guidelines and procedures to ensure compliance within Tribal Gaming and Commerce entities.
  • Edited and proofread technical documents for accuracy and consistency.
  • Maintained current and accurate documentation of written content for 24 Casinos and over 50 Retail locations.
  • Managed heavy volume of writing and editing assignments on variety of topics under tight deadlines.
  • Organized material to research and complete writing tasks.
  • Analyzed developments in field to update instruction literature.
  • Skilled at working independently and collaboratively within teams.
  • Communicated with customer representatives for feedback and distribution.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations
  • Cultivated interpersonal skills by building positive relationships with others
  • Self-motivated, with a strong sense of personal responsibility

Implementation Specialist

The Chickasaw Nation
05.2015 - 03.2018
  • Supported over 75 projects regarding best practices, implemented efficient processes and provided risk assessments to various internal clients such as Project Management, Retail, Aviation, Tribal Gaming, and Hotel Management.
  • Delivered exceptionally high level of professionalism and support to each client, upholding company's commitment to service.
  • Suggested solutions to developing problems during project so that correct modifications could be made.
  • Explained complex, technology-related issues in basic, understandable terms to clients.
  • Cultivated relationships with sales team to support and supply corrective actions.
  • Assessed project scope to confirm details and understand customer expectations in advance.
  • Implemented training initiatives by incorporating industry trends and collaborating with senior leaders.
  • Identified discrepancies to devise and initiate cost-effective solutions.
  • Researched and identified solutions to technical problems.
  • Offered assistance in implementing and developing training programs.
  • Developed and implemented preventive maintenance procedures.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Monitored system performance to identify potential issues.
  • Documented specialized data and requirements to address business demands.
  • Assisted account executives with strengthening client relationships through targeted solutions.
  • Handled over 20 incoming calls daily while providing excellent customer service.

Sales Manager

Rue 21
01.2014 - 01.2015
  • Handled over 100 customer relations issues, enabling quick resolution, and client satisfaction.
  • Conducted team meetings with 15 employees to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Top Regional fragrance sales; exceeding 90 daily through employee and customer loyalty.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies

Legal Assistant

Lance Law
01.2011 - 01.2014
  • Organized documents to manage paper and electronic filing systems of clients.
  • Prepared and drafted correspondence and legal forms to maintain smooth communications.
  • Handled office scheduling for over 100 clients and made notes for deadlines, motions, and other important dates.
  • Completed electronic filings, initiated billing statements, handled 40 customer calls daily and managed firm administrative matters.
  • Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
  • Conducted legal research, compiled and organized evidence and identified relevant legal articles and statutes to use for legal proceedings.
  • Created spreadsheets to track client progress and document billable hours.
  • Contacted clients to schedule appointments and discuss progress of cases.

Education

Bachelor of Science - Psychology

East Central University
East Central University
05.2021

Skills

  • Writing Proficiency Test - Associated Press
  • MS Office Proficiency
  • Notary Public
  • Creative Problem Solving
  • Interpersonal Skills
  • Conducting Intakes
  • Legal, Database & Regulatory Research
  • Project, Risk & Case Management
  • Cross-Functional Communication
  • Administrative Support
  • Court Policies and Programs
  • Teamwork & Team Building
  • Customer Relationship Management
  • Attention to Detail

Timeline

Legal Assistant to Partner

Farabough & Mouledoux
03.2021 - Current

Standards Development Writer

The Chickasaw Nation
03.2018 - 08.2020

Implementation Specialist

The Chickasaw Nation
05.2015 - 03.2018

Sales Manager

Rue 21
01.2014 - 01.2015

Legal Assistant

Lance Law
01.2011 - 01.2014

Bachelor of Science - Psychology

East Central University

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Geri Sheaffer