Gerlexus Barriere
San Antonio,TX
Summary
Hardworking determined medical assistant looking for a position and a chance to grow. I'm also a reliable Shift Supervisor bringing 3 years of experience as team leader. Well-versed in setting goals, customer connecting, training new employees and monitoring performance. Superb communicator with team members and managers of all levels. Never been late, always 30 minutes early to every shift. Highly knowledgeable expert in production with proven methods for improving efficiency. Priority on employee safety in fast-paced environment.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Starbuck's Coffee
San Antonio, TX
06.2021 - Current
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Resolved customer complaints in a timely manner.
- Assigned tasks to team members based on their strengths and skill sets.
- Maintained accurate records of daily transactions and deposits.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Investigated accidents or incidents occurring during shift hours.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Identified areas of improvement within the department and implemented necessary changes.
- Provided feedback to employees regarding their performance in order to improve productivity.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Completed opening and closing duties to facilitate business operations.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Reinforced rules to promote superior employee performance.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Cleaning windows, doors, walls and ceilings using appropriate cleaning materials.
- Inspected equipment regularly to identify any potential safety issues.
- Greeted customers in a friendly and professional manner.
Education
Accredited Diploma Medical Assistant - Medical Assisting
Concorde Career College
San Antonio, TX11-2024
Bachelor of Science - Nursing
San Antonio College
San Antonio, TX11-2023
Skills
- CPR Certified
- Phlebotomy blood draws
- Sterile technique
- Chart updating
- Medical assessment
- Taking vitals
- Electrocardiography (EKG)
- Proper sterilization techniques
- Conflict resolution abilities
- Injections
- Scheduling Coordination
- Business Administration
- Strategic Planning
- Training and mentoring
- Project Management
- Safety understanding
- Production Management
- Conflict resolution techniques
- Cash handling ability
- Consulting
- Policy Enforcement
- Safety awareness
References
References available upon request.
Timeline
Shift Supervisor
Starbuck's Coffee
06.2021 - Current
Bachelor of Science - Nursing
San Antonio College
Accredited Diploma Medical Assistant - Medical Assisting
Concorde Career College
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