GERLIE FRANCISCO

West Fargo,ND

Summary

Professional with expertise in social media management and virtual assistance. Proven track record of fostering creativity and efficiency in remote team settings. Exceptional organizational and communication abilities lead to successful project delivery. Open to entry-level positions to further develop skills while driving company success.

Overview

years of professional experience

Work History

Social Media Manager

123 Let’s Go Travel and Tours

, Philippines

08.2019 - 06.2020

Created and scheduled content to drive engagement on Facebook.
Designed travel package graphics using Canva.
Monitored KPIs and created basic performance reports.
Identified potential opportunities for collaborations between the company and other organizations.
Managed inquiries and customer concerns via social media.
Promoted online travel itineraries and packages.
Developed and implemented a comprehensive social media strategy to increase brand awareness and engagement.

Pharmacy Benefit Analyst

Optum United Health Group (via Collabera)

04.2013 - 03.2014

Analyzed and updated pharmacy benefit plans using RxCLAIM
Created documentation and conducted testing for benefit implementation
Ensured compliance with client requirements in benefit development
Collaborated with internal teams to resolve benefit discrepancies

Education

Bachelor of Science - Nursing

University of The Cordilleras

Philippines

06-2011

Skills

Data entry and record management
Social media scheduling and content planning
Microsoft Office and Google Workspace proficiency
Canva and Meta Business Suite expertise
Calendar and email management
Analytics and reporting
Adaptability and quick learning
Organizational skills and attention to detail
Time management excellence
Professionalism and reliability
Communication skills and social listening
Team collaboration

Market research techniques
Progress monitoring strategies
Audience targeting methods
Social media platforms (Facebook, Instagram, LinkedIn)
Community engagement initiatives
Social media management strategies
Brand awareness development
Content calendar management techniques
Hashtag research strategies
Trend monitoring practices
Competitor analysis skills

Certifications And Courses

Social Media Management & Marketing, Elevates Elite Academy, 2021, Funnel Marketing, Content Creation, Copywriting, Branding
Facebook Ads 101, Udemy, 2021
General Virtual Assistant Training, PROVA, 2024

References

References available upon request.

Timeline