Dynamic professional with a proven track record in providing exceptional care and support at Express Home Health Care, alongside a successful career in real estate with Exp Realty. Expert in negotiation, emotional support, and achieving client satisfaction. Skilled in demonstrating a strong organizational ability and a client-oriented approach. Experienced with providing compassionate personal care and support. Utilizes effective communication to foster positive and trusting relationships with clients. Track record of maintaining client dignity and comfort through patient and attentive care.
Overview
10
10
years of professional experience
Work History
Real Estate Agent
Exp Realty
06.2015 - Current
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Advertised client properties through websites, social media, and real estate guides.
Negotiated, facilitated, and managed real estate transactions.
Maintained connections with clients to encourage repeat business and referrals.
Developed and maintained relationships with clients through networking, postcards, and cold calling.
Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
Communicated with clients to understand property needs and preferences.
Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
Reviewed market research data and changed sales plans accordingly.
Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
Conducted comprehensive market analysis to identify opportunities for investors.
Liaised between buyers and sellers to provide positive experiences for both parties.
Exceeded annual sales goals by implementing effective time management strategies and prioritizing tasks accordingly.
Utilized advanced CRM tools to manage client interactions efficiently, ensuring timely follow-up and service delivery.
Tailored communication style to meet diverse client needs, building trust and rapport.
Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
Personal Care Assistant
Express Home Health Care
08.2022 - Current
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Built strong relationships with clients to deliver emotional support and companionship.
Provided safe mobility support to help patients move around personal and public spaces.
Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Assisted patients with self-administered medications.
Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
Personal Care Assistant
Minnesota Senior Home Care
05.2018 - 08.2022
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Transported individuals to events and activities, medical appointments, and shopping trips.
Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
Remained alert to problems or health issues of clients and competently responded.
Assisted clients with meal planning and preparation, taking into consideration dietary restrictions and preferences for optimal nutrition.
Assisted patients with self-administered medications.
Monitored vital signs regularly, promptly reporting any abnormal findings to medical professionals for further evaluation.
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Assisted with daily living activities, running errands, and household chores.
Provided safe mobility support to help patients move around personal and public spaces.
Identified needs and coordinated plans for travel and out-of-town functions.