Hi, I’m
Germain Rousseau
Milford,DE
Summary
Excellent interpersonal and Communication skills, Cooperative, Patient, Supportive, and Loyal Team Player. Possessed the Ability to verify when a project or task Completed efficiently.
Overview
15
years of professional experience
Work History
Genesis Healthcare Center, Milford, DE
Nursing Assistant
2023.02 - Current (1 year & 7 months)
Job overview
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Completed daily room cleaning and organizing to provide patients with clean environment.
Prn Staffers Agency , Milford, DE
Front Desk Receptionist
2022.09 - 2023.01 (4 months)
Job overview
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required. Prepared application form the applicant.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Scheduled appointments and maintained and updated appointment calendars.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
Perdue Farms, Inc., Milford , DE
General Laborer
2017.08 - 2022.11 (5 years & 3 months)
Job overview
- Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
- Ensured that all safety regulations were followed while working onsite.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Gained independent working skills and guided and mentored, translate less experienced team members.
Aba local company , Brooklyn , NY
Transportation Driver Dispatchers
2015.12 - 2017.08 (1 year & 8 months)
Job overview
- Communicated with dispatchers regarding pick-up or drop-off changes in route plans.
- Performed daily pre-trip inspections to ensure the safety of vehicles.
- Provided excellent customer service by responding promptly to inquiries or complaints from clients.
- Reported any incidents or accidents involving company vehicles to management immediately.
- Utilized GPS navigation systems to plan optimal routes for each trip.
- Picked up elderly clients from specific locations to transport and drop off at destinations.
Christian church of New York , Brooklyn , NY
Volunteer Experience
2013.06 - 2017.08 (4 years & 2 months)
Job overview
- Sunday school secretary
- Responsible for recording and reporting attendance, bible and welcome visitors.
- Assisted with preparing food, decorations and cleaning for special events coordinator.
Preferred Home Care of New York, Brooklyn , New York
Home Health Aide
2010.07 - 2014.11 (4 years & 4 months)
Job overview
- Assisted severely ill Patients with various conditions such as thoracotomies, feeding tubes, artificial legs and oxygen tanks.
- Assisted personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Checked Patient Vital signs including temperature, pulse, respiration rate and blood pressure.
- Maintained records of the patient's condition, progress and difficulties to keep case managers informed.
- Assisted in ambulation and exercise routines for clients.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Responsible for changing bed linens, doing laundry and maintained a clean living environment for the patient safety.
Bargain land store, Brooklyn , NY
Sales Associate
2009.03 - 2010.05 (1 year & 2 months)
Job overview
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Responded quickly and professionally to customer requests or concerns.
- Responsible for documenting products shipments.
- Assisted with Creation, Break-time of storefront display.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Helped customers find specific products, answered questions and offered product advice.
Education
Stratford Career Institute , St. Albans, VT
Physical Therapy Aide Program
2015-04
The National Commission On Allied Health Certification , Westchester New York
Registered Medical Assistant
2015-04
The National Commission On Allied Health Certification , Westchester New York
Patient Care Technician
2015-04
Medgar Evers College of The City University of New York , Brooklyn, NY
CPR & Basic Life Support Course
2014-11
Medgar Evers College of The City University of New York , Brooklyn, NY
Phlebotomy Course
2014-10
Medgar Evers College of The City University of New York , Brooklyn, NY
EKG
2014-10
Dailey Ll Institute Inc, , Brooklyn, NY
Nurse Aide Program
2011-08
Anne Blue Home Health Care Agency , Brooklyn, NY
Home Health Aide Course
2010-05
Samuel J.Tilden High School , Brooklyn , NY
High School Diploma
2009-02
Skills
- Active Listening
- Vital Sign Monitoring
- Proficient in Microsoft Word. Excel, outlook, PowerPoint
- Electronic Charting
- Team building
- Medical Records Management
Timeline
Nursing Assistant
Genesis Healthcare Center
2023.02 - Current (1 year & 7 months)
Front Desk Receptionist
Prn Staffers Agency
2022.09 - 2023.01 (4 months)
General Laborer
Perdue Farms, Inc.
2017.08 - 2022.11 (5 years & 3 months)
Transportation Driver Dispatchers
Aba local company
2015.12 - 2017.08 (1 year & 8 months)
Volunteer Experience
Christian church of New York
2013.06 - 2017.08 (4 years & 2 months)
Home Health Aide
Preferred Home Care of New York
2010.07 - 2014.11 (4 years & 4 months)
Sales Associate
Bargain land store
2009.03 - 2010.05 (1 year & 2 months)
Stratford Career Institute
Physical Therapy Aide Program
The National Commission On Allied Health Certification
Registered Medical Assistant
The National Commission On Allied Health Certification
Patient Care Technician
Medgar Evers College of The City University of New York
CPR & Basic Life Support Course
Medgar Evers College of The City University of New York
Phlebotomy Course
Medgar Evers College of The City University of New York
EKG
Dailey Ll Institute Inc,
Nurse Aide Program
Anne Blue Home Health Care Agency
Home Health Aide Course
Samuel J.Tilden High School
High School Diploma
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