Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Germaine Dvorak

Surprise,AZ

Summary

Dynamic Medical Records Assistant with a proven track record at Ensign Services Inc., excelling in HIPAA compliance and data accuracy. Recognized for enhancing record-keeping operations and fostering teamwork, I leverage strong problem-solving skills to improve patient data management and ensure timely access to medical records.

Professional in healthcare documentation with strong background in managing patient information and maintaining confidentiality. Skilled in electronic health record (EHR) systems, data entry, and medical terminology. Known for collaborating effectively with teams, adapting to changing needs, and delivering consistent results. Reliable and detail-focused, ensuring accurate and timely records management.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Medical Records Assistant

Ensign Services Inc.
12.2024 - 05.2025
  • Planned, developed and coordinated programs with referring supervisor to provide [Type] services in accordance with established plan of care.
  • Filed records for timely retrieval.
  • Maintained up-to-date knowledge on industry best practices, attending relevant professional development workshops and conferences when possible.
  • Contributed to overall clinic success through proactive identification of areas for improvement within record-keeping operations.
  • Responded promptly to authorized requests for access to medical records, upholding legal compliance and customer satisfaction standards.
  • Expedited release-of-information requests by efficiently processing paperwork and obtaining necessary authorizations from patients or their representatives.
  • Performed thorough quality checks on incoming records, ensuring proper filing and organization within the system.
  • Improved patient data accuracy by diligently reviewing and updating electronic medical records.
  • Audited files for completion and accuracy.
  • Supported smooth transitions for new hires through mentoring and hands-on training in company-specific policies and procedures related to medical records management.

Administrative Assistant

Express Employment Professionals
05.2021 - 10.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Administrative Assistant

Big Sky Hospitality LLC
09.2014 - 03.2021
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.

Education

Accounting

Senior High
Billings, MT
06-1990

Skills

  • Multitasking proficiency
  • HIPAA regulations
  • Active listening
  • Time management capabilities
  • Microsoft office suite proficiency
  • Appointment scheduling
  • Health insurance verification
  • Medical records organization
  • Document scanning and archiving
  • HIPAA compliance
  • Written and verbal communication
  • Scheduling appointments
  • Data entry
  • Staff education and training
  • EMR / EHR
  • Departmental cross-coverage
  • Teamwork
  • Problem-solving
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability

Certification

  • EMR Training - On Going

Timeline

Medical Records Assistant

Ensign Services Inc.
12.2024 - 05.2025

Administrative Assistant

Express Employment Professionals
05.2021 - 10.2024

Administrative Assistant

Big Sky Hospitality LLC
09.2014 - 03.2021

Accounting

Senior High

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Germaine Dvorak