Germaine Matthews
New Orleans,LA
Summary
Possess strong organizational, analytical and decision making abilities required in a fast pace environment.
Excellent verbal and written communication skills tailored to meet the needs of leadership and clients.
Strong computer skills and experience in several Microsoft applications.
Able to multi-task while remaining self-motivated and adaptable with a strong desire to learn.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Police Officer
New Orleans Police Department
New Orleans, LA
05.2023 - Current
- Managed crowd control during public gatherings, ensuring order and safety.
- Compiled detailed reports on daily activities, incidents, and investigations.
- Attended regular training sessions on new law enforcement techniques and procedures.
- Developed relationships with members of the community through outreach programs.
- Responded promptly to calls for service, assessing situations and taking appropriate action.
- Investigated suspicious activities and persons, documenting findings accurately.
- Arrested individuals suspected of criminal activities, following proper legal procedures.
- Enforced traffic laws, issuing citations for violations to ensure public safety.
- Wrote detailed arrest and accident reports.
- Monitored public events to ensure safety and compliance with local regulations.
- Patrolled assigned areas to detect criminal activity and provide public safety.
- Investigated suspicious activities, responded to emergency calls, and mediated disputes.
- Performed first aid as needed in emergency situations.
- Operated law enforcement equipment and vehicles effectively during patrols and responses.
- Interviewed suspects and witnesses to obtain statements regarding incidents.
Firefighter
New Orleans Fire Department
New Orleans, LA
04.2022 - 05.2023
- Trained continuously to maintain required physical fitness for demanding work.
- Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
- Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
- Checked hoses and breathing masks after fire calls to determine proper functionality.
- Answered emergency situations and assessed conditions to contain fires, assist victims and prevent escalation.
- Administered emergency treatment and medical care to people injured in accidents and fires.
- Extinguished flames and embers to suppress fires with shovels and hand-driven water or chemical pumps.
- Responded immediately to alarms for fires, vehicle accidents and other emergency situations.
Visual Field Technician
Ochsner Medical Center
New Orleans, LA
05.2017 - 03.2022
- Assisted the optometrist by obtaining and recording patient medical history, and measured and recorded acuity and color vision testing.
- Assessed the refractive condition of the eyes using a retinoscope.
- Photographed patients' eye anatomy using clinical photography techniques to document retinal or corneal defects.
- Understood and followed oral and written directions.
- Perform all types of visual fields and ancillary tests. Assist patients and physicians to ensure a good operational flow.
- Applied HIPAA privacy and security regulations while handling patient information.
- Conducted testing of the OPTIC NERVE to ensure no swelling or bleeding.
Patient Access Representative
Southwest Mississippi Regional Medical Center
McComb, MS
01.2016 - 05.2017
- Applied HIPAA privacy and security regulations while handling patient information.
- Verified demographics and insurance information to register patients in computer system.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Assembled registration paperwork and placed identification bands on patient.
- Responded to patient concerns and inquiries professionally and efficiently.
Education
Associate of Applied Science - Liberal Arts And Sciences
Upper Iowa University
New Orleans, LA12-2025
Tactical Emergency Medical Responder
New Orleans EMS Training School
New Orleans, LA12-2024
High School Diploma -
McComb High School
Mccomb, MS05.2008
Skills
- Microsoft Office Suite
- Schedule Management
- Appointment Coordination
- Judgment and Decision Making
- Document and File Management
- Verbal and Written Communication
- Microsoft Office
- Multitasking and Time Management
- Strong Organizational Skills
Certification
- Tactical Emergency Medical Responder (EMR) '24
- CPR Certification '24
- Police Traffic RADAR & LIDAR Operator
- Fire Fighter 1 & 2 Certification
- Hazmat Awareness & Operations Certification
- Vehicle Extrication Technician
Affiliations
- National Black Police Association (NBPA)
Accomplishments
- PANO Physical Training Award 24'
Timeline
Police Officer
New Orleans Police Department
05.2023 - Current
Firefighter
New Orleans Fire Department
04.2022 - 05.2023
Visual Field Technician
Ochsner Medical Center
05.2017 - 03.2022
Patient Access Representative
Southwest Mississippi Regional Medical Center
01.2016 - 05.2017
Associate of Applied Science - Liberal Arts And Sciences
Upper Iowa University
Tactical Emergency Medical Responder
New Orleans EMS Training School
High School Diploma -
McComb High School
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