Germaine Neal
Muskegon
Summary
Dynamic and reliable professional with a strong background in customer service and teamwork, honed at Shoreline Inn. Proven ability to enhance guest satisfaction through effective problem-solving and time management. Skilled in maintaining high standards of cleanliness and operational efficiency, contributing to a welcoming environment and seamless service delivery.
Overview
4
4
years of professional experience
Work History
Houseman
Shoreline Inn
04.2023 - 11.2025
- Maintained cleanliness and organization in guest areas, ensuring a welcoming environment.
- Assisted with inventory management, restocking supplies as needed for operational efficiency.
- Collaborated with housekeeping staff to uphold high standards of room readiness and presentation.
- Responded promptly to guest requests, enhancing overall satisfaction and comfort during stays.
Assembly Line Production Worker
Workbox Staffing
11.2022 - 03.2023
- Operated assembly line machinery to ensure efficient production flow.
- Assembled components with precision, adhering to quality standards.
- Conducted routine inspections to identify defects and maintain product quality.
- Collaborated with team members to streamline assembly processes and reduce downtime.
Line Cook
The Deck
07.2022 - 09.2022
- Prepared diverse menu items efficiently in fast-paced kitchen environment.
- Ensured adherence to food safety and sanitation standards consistently.
- Collaborated with team members to optimize kitchen workflow and timing.
- Mentored junior cooks on culinary techniques and best practices.
Crew Member
McDonald’s
04.2022 - 07.2022
- Provided exceptional customer service by efficiently taking orders and addressing inquiries.
- Ensured cleanliness and organization of workstations, adhering to health and safety standards.
- Collaborated with team members to maintain high-quality food preparation and presentation.
- Operated kitchen equipment safely, following operational guidelines and protocols.
Dishwasher
Chilli's Grill & Bar
09.2021 - 04.2022
- Operated dishwashing machinery to maintain cleanliness and sanitation standards.
- Assisted kitchen staff by ensuring timely availability of clean dishes and utensils.
- Managed waste disposal procedures to uphold health and safety regulations.
- Trained new team members on efficient dishwashing techniques and equipment use.
Education
High School Diploma -
Muskegon High School
05.2019
Skills
- Customer service
- Time management
- Teamwork and collaboration
- Multi-tasking strength
- Goal oriented
- Reliable and punctual
- Problem-solving
Timeline
Houseman
Shoreline Inn
04.2023 - 11.2025
Assembly Line Production Worker
Workbox Staffing
11.2022 - 03.2023
Line Cook
The Deck
07.2022 - 09.2022
Crew Member
McDonald’s
04.2022 - 07.2022
Dishwasher
Chilli's Grill & Bar
09.2021 - 04.2022
High School Diploma -
Muskegon High School