Germaine Okeke
Clementon,NJ
Summary
At Wawa, I excelled as a Customer Service/Fuel Associate, leveraging my strong analytical thinking and exceptional customer service skills to enhance fuel operations and customer satisfaction. Demonstrated dependability by maintaining rigorous quality control and safety standards, significantly improving service efficiency and fostering positive relationships with customers.
Overview
1
1
year of professional experience
Work History
Costumer Service/Fuel Associate
Wawa
Berlin, NJ
02.2024 - Current
- Inspected fuel tanks for leaks and other defects.
- Conducted routine maintenance on fuel pumps and related equipment.
- Performed quality control tests to ensure fuel met relevant standards.
- Provided customer service by answering questions, providing directions, and resolving complaints.
- Maintained accurate records of fuel deliveries and sales transactions.
- Operated cash register to process payments from customers.
- Stocked shelves with merchandise in a neat and orderly manner.
- Assisted customers in locating items they were looking for in store.
- Ensured the safety of customers by maintaining a clean work environment.
- Monitored inventory levels to ensure adequate supplies of fuel products.
- Filled customer orders quickly and accurately according to established procedures.
- Verified that all pump prices matched those listed on sign boards or displays.
- Performed daily opening and closing duties such as counting money, organizing paperwork.
- Maintained an organized workspace at all times including sweeping floors and cleaning windows and doors.
- Followed safety protocols when loading and unloading tankers carrying hazardous materials.
- Trained new employees on proper use of equipment, company policies, and safety practices.
- Reported any suspicious activity or potential security risks to management immediately.
Education
Bachelor of Science - Nursing
Rowan College At Gloucester County
Sewell, NJSkills
- Customer service
- Dependable and responsible
- Cultural awareness
- Attention to detail
- Organization and time management
- Written communication
- Problem resolution
- Analytical thinking
- Relationship building
- Good Telephone Etiquette
Timeline
Costumer Service/Fuel Associate
Wawa
02.2024 - Current
Bachelor of Science - Nursing
Rowan College At Gloucester County
Similar Profiles
Linda BethelLinda Bethel
Overnight Supervisor at WawaOvernight Supervisor at Wawa
MaryGrace SilotMaryGrace Silot
Customer Service Representative at WAWACustomer Service Representative at WAWA
Savanna HollidaySavanna Holliday
Customer Service Associate at WawaCustomer Service Associate at Wawa
Nicole SmithNicole Smith
Customer Service Associate at WawaCustomer Service Associate at Wawa
Pamela LoflandPamela Lofland
Juvenile Detention Officer - Electronic Monitoring at Camden County Juvenile DetentionJuvenile Detention Officer - Electronic Monitoring at Camden County Juvenile Detention