Summary
Overview
Work History
Education
Skills
Languages
Reference
Timeline
Generic

Germaine Umuhorakeye

Fort Worth

Summary

Dynamic and detail-oriented professional with experience at Sam's Club, excelling in quality control and customer service. Recognized for effective team collaboration and training new associates. Proficient in packaging techniques and maintaining workplace cleanliness, ensuring high standards and customer satisfaction. Awarded for consistently delivering exceptional service in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Packer Associate

Sam's Club
Fort Worth
05.2025 - 08.2025
  • Packaged products accurately for shipping to ensure customer satisfaction.
  • Inspected items for quality control before sealing and labeling.
  • Collaborated with team members to maintain smooth workflow and communication.
  • Maintained clean work area to adhere to safety and sanitation standards.
  • Assisted in training new associates on packing techniques and safety protocols.
  • Labeled packages with shipping information such as address labels or colored stickers.
  • Organized packages according to size, weight, destination, or type of product using hand-held scanners.

Cashier

Latrelles Management
Euless
06.2022 - 08.2024
  • Prepared sandwiches and other food items accurately and efficiently, ensuring customer satisfaction.
    Provided friendly customer service, assisting with orders, and addressing customer requests.
    • Managed the cash register, processed payments, and handled transactions with attention to detail.
    • Maintained a clean and organized workspace, following food safety and cleanliness standards.
    • Awarded "Employee of the Month" for consistently delivering excellent service and teamwork.

Cashier

Four Leaf Ventures
Euless
03.2021 - 06.2022
  • Prepared and cooked food to order, making sure everything was fresh and up to standard.
    Helped customers with their orders, providing friendly and efficient service.
    Handled the cash register, processed payments, and made sure everything was accurate.
    Kept the kitchen and dining area clean, following all safety and hygiene guidelines.
    Earned positive feedback from customers, and was recognized for my hard work and dedication.

Education

Bachelor of Science - Biology

Midwestern State University
Wichita Falls, TX
12-2026

High School Diploma -

South Hills Hs
Fort Worth, TX
01-2022

Skills

  • Laboratory techniques
  • Data analysis
  • Customer service
  • Team collaboration
  • Quality control
  • Time management
  • Multitasking
  • Basic inventory management
  • Packaging techniques
  • Basic mathematics
  • Workplace cleanliness

Languages

English
Native/ Bilingual
Kinyarwanda
Native/ Bilingual
kirundi
Native/ Bilingual
Swahili
Professional

Reference

josephine Nantongo 

(469) 631-2512

jojo.precious2000@gmail.com

Timeline

Packer Associate

Sam's Club
05.2025 - 08.2025

Cashier

Latrelles Management
06.2022 - 08.2024

Cashier

Four Leaf Ventures
03.2021 - 06.2022

Bachelor of Science - Biology

Midwestern State University

High School Diploma -

South Hills Hs

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