German Galvan Martinez
Hollister,MO
Summary
Versatile and dynamic, with a proven track record at Walmart for enhancing customer satisfaction through meticulous inventory management and effective problem-solving. Excelled in roles requiring cost control and sanitation standards, achieving significant waste reduction. Skilled in both leadership and BOH operations, adept at fostering team productivity and maintaining rigorous food safety compliance.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Kitchen Manager
Golden Corral Buffet and Grill
06.2021 - 03.2024
- Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
- Maintained a clean and safe work environment, conducting regular inspections to ensure compliance with health and safety regulations.
- Supported timely service by coordinating with front-of-house staff to ensure accurate order completion and prompt delivery.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Oversaw food preparation and monitored safety protocols.
- Assisted in hiring and training new kitchen staff, fostering a positive team atmosphere for efficient productivity.
- Implemented effective cross-training initiatives among staff members to improve overall versatility in fulfilling various roles as needed throughout service periods.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Prep Cook
Paula Deen's Family Kitchen
09.2020 - 01.2021
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
CAP 2 Associate
Walmart
06.2019 - 01.2021
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Kept work areas neat, clean and free from debris.
- Greeted store customers and discussed needs.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Collaborated with fellow associates from other departments to ensure proper product placement according to planograms.
- Supported store management in achieving overall store goals by actively participating in team meetings, sharing insights, and implementing recommended strategies.
Head Cook
Fajitas Locos Mexican Food
06.2018 - 09.2019
- Placed orders to restock items before supplies ran out.
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Set up and broke down kitchen for service.
- Assisted with menu development and planning.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Performed cash, card, and check transactions to complete customer purchases.
Department Manager
Walmart
04.2015 - 01.2018
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Skilled at working independently and collaboratively in a team environment.
Laundry Supervisor
Hilton Convention Center & Promenade Hotel
07.2011 - 01.2015
- Managed laundry sorting, washing, drying, and ironing.
- Ensured all employees adhered strictly to company policies regarding health, safety and hygiene standards within the workplace.
- Developed comprehensive training program for new hires, resulting in faster integration into the team.
- Increased team productivity through effective delegation and supervision of tasks.
- Performed routine maintenance checks on laundry equipment, minimizing downtime due to malfunctions or repairs needed.
- Optimized scheduling of staff shifts to maintain optimal workflow during peak hours.
- Maintained required records of work hours, budgets and payrolls.
- Coordinated efficient pick-up and delivery services for off-site clients, improving overall customer experience.
- Collaborated with housekeeping team to coordinate linen supply for guest rooms and public areas.
Education
High School Diploma -
Eastview High School
Apple Valley, MN05-2011
Skills
- Cost control
- Waste reduction
- Food preparation
- Scheduling staff
- Ordering supplies
- Sanitation standards
- Food safety compliance
- Recipe execution
- BOH operations
- Customer service
- Problem-solving
- New employee recruitment
Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Kitchen Manager
Golden Corral Buffet and Grill
06.2021 - 03.2024
Prep Cook
Paula Deen's Family Kitchen
09.2020 - 01.2021
CAP 2 Associate
Walmart
06.2019 - 01.2021
Head Cook
Fajitas Locos Mexican Food
06.2018 - 09.2019
Department Manager
Walmart
04.2015 - 01.2018
Laundry Supervisor
Hilton Convention Center & Promenade Hotel
07.2011 - 01.2015
High School Diploma -
Eastview High School
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