German Naranjo
Riverside,CA
Summary
Driven Branch Manager with a proven track record at Hertz Global Holdings, adept in financial analysis and staff development. Excelled in boosting branch profitability through strategic cost-saving measures and enhancing customer relationships. Demonstrated expertise in revenue generation and performance reviews, achieving operational excellence and team growth.
Overview
10
10
years of professional experience
Work History
Branch Manager
Hertz Global Holdings
10.2019 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Developed strategic plans for day-to-day financial operations.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Conducted regular financial reviews and audits, identifying and resolving discrepancies promptly.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Sales Manager
American Vision Windows
04.2015 - 09.2019
- Increased sales revenue by developing and implementing effective sales strategies.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Salesman
Sunrise Ford
07.2014 - 12.2016
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
- Negotiated contracts with clients to secure mutually beneficial terms and conditions for both parties
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Built relationships with customers and community to promote long term business growth.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Education
High School Diploma -
New Beginnings Academy
La Russell, MO09.2012
Skills
- Coaching and Mentoring
- Innovation and Creativity
- Organizational Development
- Operations Management
- Customer Relationship Management (CRM)
- Policy Implementation
- Performance Management
- Budget Control
- Financial Management
- Key Performance Indicators
Languages
Spanish
Native or Bilingual
Timeline
Branch Manager
Hertz Global Holdings
10.2019 - Current
Sales Manager
American Vision Windows
04.2015 - 09.2019
Salesman
Sunrise Ford
07.2014 - 12.2016
High School Diploma -
New Beginnings Academy
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