German Tamez
San Benito,TX
Summary
Motivated individual experienced in painting and technical support, with a proven track record in effective multitasking and safety compliance. Known for collaborating in high-risk environments and enhancing operational efficiency through process improvements.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Painter
Performance Contractors
Beaumont, TX
02.2026 - Current
- Applied various painting
- Prepared surfaces by cleaning, sanding, and priming to ensure optimal paint adhesion.
- Operated painting equipment including spray guns and brushes for efficient application.
- Maintained a clean and organized work area in compliance with safety standards.
- Performed routine maintenance tasks on elevated structures to ensure operational integrity.
- Collaborated with team members to execute complex tasks in high-risk environments safely.
- Adapted quickly to dynamic work conditions while ensuring adherence to best practices.
HVAC Assistant
Self-employed
San Benito, TX
03.2023 - 02.2026
- Conducted inspections to ensure proper insulation installation according to safety standards.
- Implemented improvements in insulation methods that reduced installation time while maintaining quality standards.
- Minimized risks associated with working at heights, implementing appropriate safety protocols and procedures.
Manager Trainee
Tower Loan
Harlingen, TX
12.2025 - 01.2026
- Analyzed loan applications to ensure compliance with company policies and regulations.
- Developed strategies to improve collection rates, enhancing overall financial performance.
- Implemented process improvements that increased workflow efficiency across departments.
Customer Solutions Specialist
Charter Spectrum
Harlingen, TX
01.2025 - 12.2025
- Delivered exceptional customer service by resolving inquiries and issues efficiently.
- Analyzed customer feedback to identify trends and implement process improvements.
- Collaborated with cross-functional teams to enhance service delivery and customer satisfaction.
- Utilized CRM systems to track interactions and ensure accurate documentation of customer data.
Tier 2 Technical Support Specialist
Teleperformance USA
Brownsville, TX
07.2024 - 01.2025
- Resolved complex technical issues for customers, ensuring high satisfaction and retention rates.
- Provided training and mentorship to junior support specialists, improving team efficiency and knowledge sharing.
- Collaborated with cross-functional teams to enhance troubleshooting processes and reduce resolution times.
- Documented technical solutions in knowledge base, streamlining access to information for support staff.
Trainer
Whatabuger
San Benito, TX
06.2023 - 07.2024
- Developed and delivered training programs to enhance employee performance and operational efficiency.
- Conducted assessments to identify training needs and gaps in knowledge among staff.
- Implemented onboarding procedures that improved new hire acclimation and retention rates.
- Facilitated workshops on customer service standards, resulting in improved guest satisfaction scores.
Education
Accounting And Finance
The University of Texas Rio Grande Valley
Brownsville, TX06.2030
High School Diploma -
San Benito High School
San Benito, TX05.2024
No Degree - Rock Climbing
Climb At Rio
Laredo, TX04.2024
Skills
- Indoor and outdoor painting
- Physical fitness and agility
- Effective multitasking
- Safety awareness
- Hand and power tools
- Quality assurance
- Scaffolding setup
- Scaffolding erection
- Spanish and English fluency
- Work positioning techniques
- Continuous learning attitude
- Confined space entry
Certification
- Certified Painter, Performance - (2026)
- Safety Training - (Feb -March)
Timeline
Painter
Performance Contractors
02.2026 - Current
Manager Trainee
Tower Loan
12.2025 - 01.2026
Customer Solutions Specialist
Charter Spectrum
01.2025 - 12.2025
Tier 2 Technical Support Specialist
Teleperformance USA
07.2024 - 01.2025
Trainer
Whatabuger
06.2023 - 07.2024
HVAC Assistant
Self-employed
03.2023 - 02.2026
Accounting And Finance
The University of Texas Rio Grande Valley
High School Diploma -
San Benito High School
No Degree - Rock Climbing
Climb At Rio