Germana Leite
Marietta,GA
Summary
Dedicated caregiver with extensive experience at Recife LLC, excelling in client health monitoring and compassionate care. Proven ability to administer medications accurately while fostering emotional support and independence. Skilled in incident reporting and maintaining meticulous medical records, ensuring high standards of care and client satisfaction. Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care. Highly organized Housekeeper with experience in maintaining cleanliness, sanitation and orderliness of hotel rooms and common areas. Possess skills in time management, multitasking, and high-quality customer service. Previous roles involved deep-cleaning tasks, inventory management, and collaboration with cross-functional teams to ensure guest satisfaction. Demonstrated success in contributing to positive guest experiences through proactive communication and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Caregiver
Recife Llc
Woodstock, GA
02.2019 - 12.2024
- Monitored client health and reported changes to healthcare professionals.
- Administered medications according to prescribed schedules and instructions.
- Provided companionship and emotional support to enhance client well-being.
- Documented care activities and client progress in detailed reports.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Laundered clothing and bedding to prevent infection.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Administered prescribed medications on a timely basis following care plan instructions.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Customer Service Representative
Cosy Home Improvement
Marietta, GA
10.2022 - 07.2024
- Assisted customers with inquiries and resolved issues through effective communication.
- Collaborated with team members to enhance service quality and customer satisfaction.
- Maintained a clean and organized workspace to promote a positive environment.
- Developed strong relationships with customers by providing personalized assistance and support.
- Keep the showroom clean, greet customers, and show them the material as desired.
Housekeeping Supervisor
Atlanta Home concierge
Atlanta, Georgia
03.2018 - 04.2022
- Coordinated daily cleaning schedules for efficient operations.
- Trained new employees on housekeeping procedures and safety protocols.
- Inspected rooms and common areas for quality assurance compliance.
- Managed inventory of cleaning supplies and equipment usage.
- Implemented best practices for waste management and recycling efforts.
- Facilitated team meetings to promote collaboration and improve workflow.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
- Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
- Responded promptly to maintenance requests from guests or staff members.
- Established effective communication between team members in order to foster a positive work environment.
- Reported damage or theft of hotel property to management.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
In-Home Nanny
Recife Llc
Marietta, Georgia
08.2019 - 03.2021
- Provided attentive care and supervision to children in a safe environment.
- Planned and implemented engaging educational activities for child development.
- Prepared nutritious meals following dietary guidelines for children's health.
- Maintained clear communication with parents regarding daily activities and needs.
- Implemented behavioral management techniques to encourage positive behavior in children.
- Taught basic hygiene habits such as hand washing and brushing teeth.
- Monitored television time according to parental requests.
Education
High School Diploma -
Elo
Brazil02-1988
Skills
- Client health monitoring
- Medication administration
- Personal hygiene support
- Customer service
- Behavior management
- Emotional support
- Incident reporting
- Flexible schedule and availability
- Lifting and transferring
- Compassionate client care
- Medical records management
- Housekeeper and clean experience
Affiliations
- Personal organizer
- Multi task person
Languages
Portuguese
Native/ Bilingual
Spanish
Professional
English
Limited
References
References available upon request.
Timeline
Customer Service Representative
Cosy Home Improvement
10.2022 - 07.2024
In-Home Nanny
Recife Llc
08.2019 - 03.2021
Caregiver
Recife Llc
02.2019 - 12.2024
Housekeeping Supervisor
Atlanta Home concierge
03.2018 - 04.2022
High School Diploma -
Elo