Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Germany Clemens

Germany Clemens

Riverdale,GA

Summary

I’m a passionate and results-driven marketing professional with a keen eye for detail and a strong focus on delivering measurable outcomes. With hands-on experience in digital marketing, paid advertising, and email marketing, I thrive on using tools like Google Analytics, Google Ads, and Klaviyo to craft data-driven strategies that really move the needle. I have a proven track record in customer service, and B2B email marketing, always focusing on building strong connections with audiences. I’m also skilled in designing responsive HTML email campaigns and developing innovative marketing strategies that not only enhance brand presence but also drive meaningful conversions. My goal is always to bring fresh ideas and a creative approach to everything I do while continuously improving and evolving with the digital landscape.

Overview

5
5
years of professional experience

Work History

Personal Assistant

Axis Care
Macon, Georgia
08.2024 - 12.2024
  • Implemented and maintained organizational systems to increase office efficiency.
  • Proofread documents for accuracy prior to submission to the executive team.
  • Coordinated with nursing staff to manage patient schedules, ensuring timely care and effective communication between patients and providers.
  • Assisted nurses with scheduling, patient follow-ups, and ensuring that all patient information was updated in the system for accurate service delivery.
  • Guided the creation and execution of B2B email marketing campaigns using Klaviyo, segmenting client and patient lists for maximum engagement and relevant communication.
  • Optimized Google Ads campaigns, targeting specific healthcare audiences, and driving traffic to the company’s website, resulted in improved ad performance.

Account Executive

Atlanta Group Inc
Atlanta, Georgia
05.2023 - 07.2024
  • Identified potential new customers through research of industry trends and competitive analysis.
  • Negotiated contracts with clients to ensure profitable outcomes for the company.
  • Managed accounts by providing ongoing technical support after the sale was completed.
  • Conducted market research to identify new business opportunities.
  • Analyzed customer data to develop targeted campaigns that increased customer loyalty and retention rates.
  • Developed and maintained relationships with key clients to ensure customer satisfaction.

Sales Representative

Million Miles Motors
Marietta, GA
01.2022 - 10.2022
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Provided technical support for customers by guiding them through basic setups, such as operations and payments.
  • Negotiated pricing contracts with customers to maximize profits.
  • Provided exceptional customer support via phone calls, addressing inquiries, resolving issues, and offering product recommendations.
  • Managed customer concerns and objections with empathy and professionalism, ensuring a positive experience, and fostering long-term relationships.
  • Maintained accurate records of customer interactions and sales transactions in CRM software, ensuring timely follow-up and communication.

Marketing Assistant

Lending Hands
Pasadena, CA
04.2020 - 11.2021
  • Assisted with the development of HTML emails, ensuring responsive designs that drove engagement.
  • Assisted the marketing team with digital marketing campaigns, email marketing, fundraisers, and paid ads.
  • Improved email open rates and conversions.
  • Ensured a seamless communication flow between marketing and client interactions.
  • Researched current trends in digital marketing to stay up to date with industry developments.
  • Built research instruments and drafted questions for digital, traditional and in-person surveys.
  • Assisted with the preparation and budget tracking of marketing plans.

Education

Master of Science - Marketing Management

Atlanta Technical College
Atlanta, GA
05-2025

High School Diploma -

Rome Highschool
Rome, GA
05-2019

Skills

  • Digital marketing strategy
  • Google analytics setup
  • Outbound telephone marketing
  • Email marketing design
  • SEO and SEM Knowledge
  • Data entry proficiency
  • Call handling expertise
  • Problem solving
  • Team player

Affiliations

  • Yoga
  • Painting
  • Hiking
  • Reading
  • Meditating

Timeline

Personal Assistant

Axis Care
08.2024 - 12.2024

Account Executive

Atlanta Group Inc
05.2023 - 07.2024

Sales Representative

Million Miles Motors
01.2022 - 10.2022

Marketing Assistant

Lending Hands
04.2020 - 11.2021

Master of Science - Marketing Management

Atlanta Technical College

High School Diploma -

Rome Highschool

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Germany Clemens