Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Hi, I’m
Germán Rodriguez
Miami Beach,FL
Summary
Overview
3
years of professional experience
Work History
AmazonPort Saint Lucie, FL
Delivery Driver
09.2023 - Current
Job overview
- Received daily delivery instructions and route assignments from dispatch.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Monitored fuel level throughout shift and refueled when necessary.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Contacted customers prior to delivery to coordinate delivery times.
A Head For ProfitsMiami, FL
Draft Technician
04.2022 - 06.2023
Job overview
- Identified discrepancies between customer specifications and actual parts.
- Troubleshot machine malfunctions and made necessary repairs or adjustments.
- Monitored tool life during machining cycles to prevent breakage or damage to part features.
- Assisted in the development of new products by providing input on design parameters.
- Coordinated maintenance activities with outside contractors when needed for repair services.
- Reported any problems related to production delays or defective parts immediately.
- Mentored new drafters to maximize performance and accuracy.
Area 31 restaurant, Hotel EpicMiami, FL
Food Runner
12.2020 - 03.2022
Job overview
- Organized food orders and ensured accuracy of items served to customers.
- Ensured that all orders were correct before leaving the kitchen area.
- Keep designated service stations clean and well stocked; prepare coffee, tea, and ice water for customers.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Assisted in training new staff members on restaurant operations and procedures.
- Built and maintained relationships with regular customers by learning and remembering preferences.
Restaurant Hotel NautilusMiami Beach, FL
Food Runner
04.2021 - 09.2021
Job overview
- Organize food tickets for the chefs; answer any questions from customers.
- Delivered food to guests in a timely manner while following safety protocols.
- Ensured that all orders were correct before leaving the kitchen area.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Angler´s HotelMiami Beach, FL
Service Area
10.2020 - 03.2021
Job overview
- Maintaining supplies, taking orders and deliver to customers, completing tasks assigned by the manager.
- Maintained an organized filing system of all customer inquiries, concerns, and resolutions.
- Assisted customers with their inquiries via phone or email in a timely manner.
Education
Universidad Tecnologica NacionalBuenos Aires
GED
12.2009
University Overview
High School SAN JOSEBuenos Aires
High School Diploma
12.2004
University Overview
UBA UniversityBuenos Aires
Some College (No Degree) from Architecture
University Overview
Skills
- Teamwork spirit
- Problem solving
- Adaptability
- Collaboration
- Strong work ethic
- Pack Oce, Internet, Illustrator and Photoshop
- Mileage Tracking
- GPS Navigation
- Quality Assurance
- Payment Collection
- Package Scanning
- Dispatch Communication
- Tractor-Trailer Driving
- Vehicle Maintenance
- Punctual and Reliable
- Experienced Manual Transmission Driver
- Attention to Detail
- Customer Service
- Complex Problem-Solving
- Teamwork and Collaboration
- Heavy Hauling
- Fluent in Spanish
- Positive Attitude
- Valid Driver's License
- Clean Driving Record
- Lifts up to 9000 Pounds
Languages
Spanish
Native/ Bilingual
English
Professional
Affiliations
Affiliations
Some hobbies:
Running; Cooking; Play Basketball; Drawing/Painting; Outdoor activities and Read Books.
References
References
References available upon request.Timeline
Delivery Driver
Amazon
09.2023 - Current
Draft Technician
A Head For Profits
04.2022 - 06.2023
Food Runner
Restaurant Hotel Nautilus
04.2021 - 09.2021
Food Runner
Area 31 restaurant, Hotel Epic
12.2020 - 03.2022
Service Area
Angler´s Hotel
10.2020 - 03.2021
Universidad Tecnologica Nacional
GED
High School SAN JOSE
High School Diploma
UBA University
Some College (No Degree) from Architecture
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