Summary
Overview
Work History
Education
Skills
Timeline
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Gernisha Jones

Dallas,TX

Summary

Compassionate Advanced Medical Support Assistant recognized for high productivity and efficient completion of tasks. Excel in patient record management, medical coding, and healthcare scheduling. Possess strong communication skills, adaptability, and problem-solving abilities to excel in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Advanced Medical Support Assistant

Dallas VA Medical Center
Dallas, TX
01.2022 - Current
  • Coordinated care plans between various departments of the hospital or clinic setting.
  • Ordered laboratory tests and diagnostic studies requested by physicians in accordance with protocol guidelines.
  • Answered phone calls from patients or healthcare providers and responded to inquiries professionally.
  • Assisted with the scheduling of patient appointments and follow-up visits.
  • Ensured compliance with HIPAA regulations related to the protection of confidential patient information.
  • Organized charts, documents and supplies to maintain team productivity.

Stock Room Associate

Wal Mart
Irving, TX
06.2021 - 01.2022
  • Ensured that safety protocols were followed while handling products including wearing protective gear when necessary.
  • Maintained cleanliness of the stockroom by sweeping floors and wiping down shelving units regularly.
  • Organized merchandise and stockroom shelves to ensure a neat and orderly display.
  • Verified shipment contents against invoices or other documents prior to stocking shelves or shipping out orders.
  • Resolved customer complaints regarding product availability or quality promptly by providing satisfactory solutions.
  • Assisted customers with locating requested items within the store or stockroom area.
  • Managed daily tasks such as labeling boxes, sorting orders according to priority level.

Medical Assistant

Comanche County Memorial Hospital
Lawton, OK
11.2019 - 05.2021
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.

Education

Medical Assistant Certificate -

Platt College - Moore
Oklahoma City, OK
06-2019

Skills

  • Background in medical billing
  • Exam Room Preparation
  • Patient Scheduling
  • Conflict resolution techniques
  • Medical terminology understanding
  • Strong communication abilities
  • Calm and level-headed under duress
  • Customer Service
  • Understanding of privacy regulations

Timeline

Advanced Medical Support Assistant

Dallas VA Medical Center
01.2022 - Current

Stock Room Associate

Wal Mart
06.2021 - 01.2022

Medical Assistant

Comanche County Memorial Hospital
11.2019 - 05.2021

Medical Assistant Certificate -

Platt College - Moore

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Gernisha Jones